Justin Butcher

Justin Butcher

About

Detail

Cayo District, Belize
Contact Justin regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD8/hour
person_search
Finding candidates
groups
Networking

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • S
    Results-Driven Paralegal
    SOBO & SOBO
    Apr 2026 - Current (7 months)
    • Managed personal injury case lifecycles.
    • Drafted Complaints, Rule 222 Affidavits, and Letters of Representation.
    • Negotiated medical lien reductions.
    • Managed medical evidence collection.
    • Conducted client intake and settlement negotiations.
  • LeadVenture Marketing
    I
    Integrated Technology Specialist
    LeadVenture Marketing, IRV RV
    Mar 2024 - Apr 2025 (1 year 2 months)
    • Applied troubleshooting and technology skills to support teams and customers.
    • Ensured efficient and timely technical support.
    • Role: Quality Control Specialist. As a Quality Control Support Specialist at Dealer Spike Belize Ltd., my role centers on examining final "end products" to ensure they meet specific requirements and customer expectations before they are delivered. Responsibilities can be broken down into several key areas such as Core Website Quality Control, Functionality, Content & Design, SEO & Accessibility, Migration-Specific Quality Control, UX Improvements, Mobile Optimization, Security and Technical Compliance, Data Protection, Generative AI Usage, Effective Communication and Time Management.
    • In my rol
  • G
    Social Media / Internal Management
    Gardening Creations
    Apr 2023 - May 2025 (2 years 2 months)
    • Managed online engagement and internal communication initiatives.
    • Supported smooth operations across teams and departments.
  • R
    C
    C
    Data & Performance Improvement Analyst
    RCCbpo, Comcast Xfinity, CSLD
    Apr 2022 - Feb 2024 (1 year 11 months)
    • Analyzed key performance indicators and trends to drive data-informed decision-making.
    • Implemented initiatives that improved operational efficiency and overall performance outcomes.
    • Leveraged account management principles by applying rigorous data analysis and pattern recognition to performance frequencies, ensuring that service delivery and account health remained aligned with strategic goals.
  • Xfinity
    X
    X
    Coach / Peer Trainer
    Xfinity, Xfinity Mobile, Xfinity Chat
    Feb 2022 - Feb 2024 (2 years 1 month)
    • Trained new and existing team members.
    • Provided one-on-one coaching and support.
    • Reinforced customer service and behavioral best practices.
  • R
    X
    Comcast
    Quality Analyst
    RCCbpo, Xfinity Chat Support, Comcast
    Feb 2022 - Feb 2024 (2 years 1 month)
    • Developed and maintained quality assurance standards.
    • Improved customer satisfaction through quality monitoring and coaching.
  • R
    Web Designing
    RCCbpo
    Mar 2021 - Feb 2024 (3 years)
    • Created internal tools and websites that improve workflow and productivity.
    • Experienced with HTML, Google Workspace, and Microsoft Office products.
  • C
    X
    Comcast
    Data Analyst
    COMCAST - XFINITY, Xfinity Mobile (U.S.), Comcast
    Feb 2020 - Feb 2026 (6 years 1 month)
    • Provided insight from customer behavior and sales metrics.
    • Used Excel and custom tools to support performance reviews and decision making.
    • In my capacity as a Quality Analyst, I ensured that service delivery met the highest standards. By developing and implementing quality assurance processes, I was able to maintain consistency and excellence in customer interactions, leading to improved customer satisfaction scores.
    • Role: Quality Analyst and Coach. Monitored and coached agents on live chat interactions, emphasizing tone, clarity, and adherence to company policies. Worked on performance improvement plans and team motivation.