J
Jumai Yusuff
About
Detail
Dubai, United Arab Emirates
Résumé
Jobs
verified_user
0% verified
- SInternshipSynlumex AIJun 2026 - Current (1 month)Supporting outbound prospecting and client acquisition efforts through multichannel outreach strategies across LinkedIn, email, phone, and social platforms. Focused on identifying high-intent prospects, building targeted lead lists, and contributing to business growth initiatives through personalized engagement and relationship building. Currently gaining hands-on experience in: • Sales development and prospecting • Multichannel outbound outreach • Lead generation and qualification • CRM and sales workflow processes • Business communication and client engagement
- UBarista and Operations AssistantUMQ CaféNov 2020 - Apr 2026 (5 years 6 months)• Developed and maintained customer relationships through personalized interactions across 900+ monthly engagements, leading to increased repeat visits and stronger customer retention over time. • Identified customer preferences and recommended additional products, increasing average order value by 30% and supporting over $28K in additional revenue in one quarter. • Managed daily interactions with 30+ customers, maintaining high service quality in a fast-paced environment
- KHostess and Customer Service CoordinatorKAKAW CaféDec 2018 - Mar 2020 (1 year 4 months)• Engaged 50+ customers daily upon arrival, quickly building rapport and guiding conversations to understand needs, contributing to higher customer satisfaction ratings and improved overall experience. • Used active listening across 1500+ monthly customer interactions to assess needs and deliver tailored recommendations, helped achieve high customer satisfaction and faster service resolution times. • Handled 1500+ monthly customer interactions, consistently identifying customer needs, overcoming objections, and steering conversations toward positive outcomes, contributing to reduced escalations and enhanced customer sentiment.
Education
verified_user
0% verified
Technology Sales CertificateCourseCareersApr 202620-hour training to drive pipeline growth from day one: Sales Cycle and Sequencing, Prospecting, SPIN and BANT, ICPs and Buyer Personas, LinkedIn Sales Navigator and Outreach, Cold Calling, Cold Emailing, Discovery, ZoomInfo, Apollo, and CRM (e.g Hubspot & Salesforce).- IBachelor of Business AdministrationIU International University of Applied ScienceJan 2025 - Current (1 year 6 months)Business Administration
Projects (professional or personal)
verified_user
0% verified
- Technology Sales EducationCourseCareersApr 2026