Julio Domingo Chaparro Fonseca

Support Analyst

CI&T

Nov 2023 - Feb 2025 (1 year 4 months)

As a Support Analyst for the Coca-Cola application En Tu Hogar based in Mexico, I was responsible for providing technical support and troubleshooting assistance to enhance user experience. I collaborated closely with the Coca-Cola Marketing Area, contributing creative ideas for product presentation and developing copy that aligned with marketing strategies. Additionally, I worked on optimizing SEO for URLs and images, which helped improve content visibility and user engagement. Most of my tasks were organized and tracked using Trello, ensuring efficient project management and collaboration with the team to address issues and enhance content information, ultimately driving product sales.

AEM Content Manager

Somo Global

Nov 2021 - Nov 2023 (2 years 1 month)

Content management for the TechData website based in the USABogotá, Distrito Capital, Colombia

S

Web Marketer and Graphic Designer

SIMO Soluciones Integrales en Mobiliario

Feb 2021 - Jun 2021 (5 months)

As a Web Marketer and Graphic Designer, I was responsible for the graphic design of materials required by the company, managing the visual identity of both Axxis Group Colombia SAS and SIMO Soluciones Integrales en Mobiliario. This included designing various pieces for social media and internal communications for both companies, as well as creating the design and front layout of the SIMO website. Additionally, I collaborated closely with the main manager of the company, utilizing Trello as our primary tool to organize and streamline our work processes, ensuring efficient project management and timely delivery of design assets.

B

Web Master, Web Designer, Design Marketer

BenditaEssence

Aug 2019 - Jan 2021 (1 year 6 months)

Management of web content for the pages of Abbo� Interna�onal Laboratories, Colombia, Peru, Mexico, CADR, Ecuador, Argen�na, and Brazil, through the AEM Adobe Experience Manager pla�orm. Addi�onally, op�mizing them in SEO to improve their visibility on the web. I also worked on the crea�on and op�miza�on of Journey (mass emails) sending via the Salesforce Marke�ng Cloud pla�orm. Collabora�on in the design and crea�on of graphic pieces for web pages and mass emails. All worked under the Scrum methodology.

D

Content Manager

DATAGRAN COLOMBIA – (PROJECT ENEL CODENSA)

Nov 2018 - Jan 2019 (3 months)

Management and web development for the client ENEL Codensa, adding content and organizing the necessary elements for navigation and proper functioning of the website, which was programmed fully under the Adobe Experience Manager (AEM) CMS in both Spanish and English versions. Additionally, utilized HubSpot to effectively organize our workflow, which was crucial given the project's demands and the collaboration of over 20 team members across Colombia and Spain, ensuring alignment and efficiency in our work processes.

O

Community Manager and Graphic Designer

OPERADORA COLOMBIANA DE RESTAURANTES SAS. AMERICAN GRILL COLOMBIA

May 2018 - Aug 2018 (4 months)

General design of the Company corporate iden�ty, crea�on and management of social media, budget management for digital adve�sing and social media Face book and Instagram.

T

Community manager and graphic designer

TGI FRIDAYS COLOMBIA

Jul 2016 - Jun 2018 (2 years)

Management and monitoring of social networks, design of graphic pieces for digital marke�ng and printed pieces in small and large format, management of the TGI FRIDAYS website and email marke�ng, budget administra�on for digital adver�sing and user support.

Julio Domingo Chaparro Fonseca

About

Detail

Contact Julio regarding:

Timeline

Résumé

Languages:

Julio's behavioral traits
Julio's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.