Clubs and Autounion - Virtual Rental Agent
Clubs and Autounion
Nov 2025 - Apr 2026 (6 months)
Customer service via RingCentral and virtual channels, performing multitasking in customer service, handling requests and complaints under quality standards at Wheelsys.
Logistics coordination and airport/office assistance, guiding clients to pickup points, managing shuttle transfers, and providing guidance on additional services, contracts, and vehicle inspections.
Rental and payment management, completing a total of 124 rentals, reaching a maximum rental amount of 1,300 USD, including invoicing and toll collection, ensuring operational accuracy and proper use of digital systems such as Wheelsys.