Julio Amado

HEAD OF REVENUE OPERATIONS

Finalis

May 2024 - Oct 2025 (1 year 6 months)

Built and scaled the Revenue Operations function to support a rapidly growing Startup SaaS GTM organization. I implemented Salesforce, governance and automation frameworks to streamline the lead-to-cash process and partnered with Marketing, Sales, and Finance to design forecasting models, pipeline hygiene practices, and attribution frameworks. I established KPI dashboards to provide executive visibility, while also designing compensation models, quota-setting processes, and territory alignment. Additionally, I led digital transformation initiatives integrating Google Analytics, referral systems, and marketing automation, and mentored analysts and junior admins to foster a data-driven culture.

DIRECTOR SALES OPERATIONS &ANALYSIS

Conduent

May 2018 - May 2024 (6 years 1 month)

Lead revenue analytics and reporting for various business lines, oversaw Salesforce administration, and led the design of incentive plans, quotas, and territory planning. I also improved sales processes, which resulted in reduced sales cycles and improved conversion rates across the organization. Managed strategic projects and delivered quarterly business reports for executives.

MANAGER OF PROJECTS, BUDGET & SOX COMPLIANCE

CLARO

Jun 2015 - May 2018 (3 years)

Planning, management and execution of CAPEX and OPEX for a +100M budget, ensured IT projects and operations compliance under SOX requirements. I directed digital transformation initiatives and managed Business Intelligence projects that enhanced reporting accuracy and operational efficiency.

G

OPERATIONS MANAGER

GASIT

May 2013 - May 2015 (2 years 1 month)

Implemented tailor-made analytics solutions and designed fleet management systems for enterprise clients. I also managed client accounts, ensuring smooth operations and consistent business growth.

HEAD OF ENGINEERING TEAM

avianca

May 2007 - May 2013 (6 years 1 month)

Directed engineering operations across Guatemala, Honduras, Costa Rica, and Panama. I oversaw major aircraft maintenance programs, optimized costs, and improved efficiency through strategic project management. Supported avionics maintenance and led the aircraft reliability program that focused on improving component lifetime, controlling airworthiness, and delivering planned modification projects.

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