J
Julieth Patiño
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Bilingual | Data Expert | Data Engineer | ETL Developer | Sr Data Analyst| Business Intelligence Developer
Bogotá, Bogota, Colombia
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Résumé
Jobs
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BI EngineerPicap LATAMSep 2024 - Current (1 year 11 months)- Data Expert/ Service LeaderTeleperformanceMay 2023 - Aug 2024 (1 year 4 months)* Facilitate communication between the Reporting team in Colombia and technical teams in India, ensuring that data extraction, ingestion, and loading (ETL-ELT) projects are developed according to requirements and expectations. Communication is conducted in English, the primary language of the technical team. * Lead work teams and manage database development projects using agile methodologies.
- BI SpecialistMibanco ColombiaJan 2023 - Apr 2023 (4 months)* Participated in a project to automate the bank's official reports, developing ETLs in Python and utilizing technologies like SQL Server Integration Services, while designing data marts and reports in Power BI. This project achieved over 80% automation of manual activities related to the creation and publication of reports.
- Data Expert/QATeleperformanceSep 2022 - Jan 2023 (5 months)* Monitoring, controlling, and improving databases at a cross-functional level. * Structuring a process monitoring framework focused on data product development. * Design, development, implementation, and maintenance of dashboards.
- Data SpecialistTeleperformanceMay 2021 - Sep 2022 (1 year 5 months)* Design, development, and maintenance of data management systems such as data warehouses and data marts using relational and dimensional data modeling techniques. * Development of SQL Server Analysis Services (SSAS) cubes. * Database normalization. * Design and development of ETLs using SQL Server Integration Services and stored procedures in MS SQL Server for data collection, integration, and presentation for various internal and external company clients. * Design, development, and maintenance of MS SQL Server database objects (tables, views, functions, stored procedures, jobs). * Support in training sessions on ETL design using SQL Server Integration Services during the shadowing phase.
- Monitoring and Evaluation ProfessionalWorld Vision ColombiaJul 2020 - Mar 2021 (9 months)* Workforce Management (Monitoring and tracking metrics for national and regional helplines, managing employee performance). * Support in defining languages and database management systems for data collection projects through social media (Facebook Ads) with the IT team. * Analyze, structure, and diagram processes focused on data collection and management. * Support the MEAL team (Monitoring, Evaluation, Accountability, Learning) in the design and analysis of information from data plans and tools implemented in emergency response projects. * Ensure the quality and timeliness of data reported and stored in proprietary CRMs through the analysis and management of MS SQL Server databases and Microsoft Excel. * Design dashboards using Microsoft
- Information AnalystSmartLogyJan 2020 - Mar 2020 (3 months)* Database analysis. * Monitoring of human resources indicators using software for quality management systems (Isolucion). * Design of Microsoft Excel, Google Data Studio and Power BI dashboards for the management team. * Create Microsoft Excel applications for the improvement of the recruitment process.
- KData AnalystKolvozNov 2018 - Nov 2019 (1 year 1 month)* Work Force Management (Call Forecasting, Staff Sizing and Scheduling, Employee Performance Management, Productivity Incentive Calculation, Data Collection). * Designing management reports and real-time reporting of customer metrics (SLA's) through Microsoft Excel and Google Data Studio dashboards. * Analyze processes, document and diagram operations procedures. * Monitoring of quality indicators.
- Operations AnalystAXA PartnersJun 2018 - Sep 2018 (4 months)* Work Force Management (Call Forecasting, Staff Sizing and Scheduling, Employee Performance Management, Productivity Incentive Calculation, Data Collection). * Designing customer metrics management reports (SLA's) through Microsoft Excel dashboards. * Analyzing processes, documenting and diagramming operations procedures. * Training supervisors on process implementation or strategies to improve the operation.
- Operations InternAXA PartnersDec 2017 - Jun 2018 (7 months)* Conduct method and time studies in all lines of business. Design customer metrics management reports (SLA) through Microsoft Excel dashboards. * Analyze processes, document and diagram operating procedures.
Education
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- Industrial EngineeringUniversidad Militar Nueva Granada