Julieta Belerenian

Julieta Belerenian

About

Detail

Buenos Aires, Argentina

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • U
    Coach
    Universe Of
    Apr 2023 - Sep 2024 (1 year 6 months)
    • I designed and carried out training for all staff, promoting the development of personal skills and team cohesion in a positive environment • I conducted individual coaching sessions with each team member with the aim of working on personal and group goals • I created internal communication plans aimed at strengthening alignment with the company's values, objectives and policies
  • Kommo
    Customer Support Specialist
    Kommo
    Mar 2023 - Current (3 years 2 months)
    • I provide support and containment to clients, ensuring efficient and decisive communication • I perform operational tasks to optimize customer service, such as collecting the most frequently asked questions and their corresponding answers • I work on implementing improvements in internal communication
  • Invisible Technologies
    HR Administrative and Customer Service
    Invisible Technologies
    Feb 2021 - Dec 2021 (11 months)
    • I provided attention to internal clients, addressing their queries and concerns • I was part of the personnel selection processes, creating job descriptions and pre-selecting CVs • I worked in the control and updating of the personnel database in the system, keeping the information organized and accessible for the Human Resources team
  • Banco Galicia
    Servicio de atención al cliente
    Banco Galicia
    Sep 2016 - Feb 2021 (4 years 6 months)
    • I provided support and advice to clients through multiple channels • I resolved claims and complaints • I identified and proposed opportunities for improvement in internal processes • I worked in the sale of banking products • Me desempeñé en la venta de productos bancarios
Education verified_user 0% verified
  • Axon Training Argentina
    Coach Ontologico, Coaching Ontológico
    Axon Training Argentina
    Sep 2022 - Sep 2023 (1 year 1 month)
  • Axon Training Argentina
    Coaching Ontologico
    Axon Training Argentina
    Sep 2022 - Sep 2023 (1 year 1 month)
    Skills: Comunicación interpersonal · Comunicación escrita · Aptitudes para hacer presentaciones · Formación y desarrollo · Autoestima · Habilidades sociales
  • Axon Training Argentina
    Coach Ontológico, Coaching Ontológico
    Axon Training Argentina
    Sep 2022 - Sep 2023 (1 year 1 month)
  • Google Actívate
    Principios Básicos de la Programación, Programación informática, general
    Google Actívate
    Aug 2021
    A través de este curso pude adquirir conocimientos básicos sobre el código, cómo funciona y para qué sirve.
  • g
    Curso para hablar en público, Autoestima y desarrollo personal
    googleactivate
    Aug 2021
  • Domestika
    Comunity Manager, Marketing digital
    Domestika
    Mar 2021 - Apr 2021 (2 months)
    Curso destinado a adquirir las herramientas necesarias para desempeñarse como Comunity Manager, tales como el manejo de diferentes redes sociales, estrategias, edición y toma de fotografías.
  • University of Buenos Aires
    Bachelor's degree, Psychology
    University of Buenos Aires
    Apr 2015 - Dec 2024 (9 years 9 months)
    Skills: Comunicación interpersonal · Comunicación escrita · Aptitudes para hacer presentaciones · Reflexión estratégica · Formación y desarrollo · Autoestima · Habilidades sociales
  • University of Buenos Aires
    Licenciatura, Psicología
    University of Buenos Aires
    Apr 2015 - Dec 2022 (7 years 9 months)
  • D
    Bachillerato, Orientación deportiva
    Dr Dalmacio Velez Sarsfield
    Mar 2010 - Dec 2014 (4 years 10 months)