Julie Ann Mirabel

Jobs 0% verified

S

Senior Process Executive

Sep 2020 - Current (5 years 9 months)

Provides customer service assistance to businesses in terms of financial and tech part. (involves Billing, Onboarding, account creation, integration) Expert utilization like
C

Customer Care Professional

May 2019 - Jul 2020 (1 year 3 months)

Provides Customer service with sales
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Mentor

VXI Global Solutions Inc.

Aug 2012 - May 2019 (6 years 10 months)

As a Mentor, I was responsible for skill transfer through mock calls, facilitating knowledge about the product and its processes, and coaching newly hired teammates to ensure they were fully equipped to handle calls effectively. In addition to these core responsibilities, I managed customer accounts using CRM systems while simultaneously assisting my colleagues with their cases, which enhanced our team's overall performance and customer satisfaction.
S

Team Manager Intern

Sykes Asia Inc.

May 2012 - Aug 2012 (4 months)

Provides support for the entire team to achieve their goals in terms of metrics and drive the team's perfect attendance in a daily basis.
S

Customer Service Representative

Sykes Asia Inc.

May 2007 - May 2011 (4 years 1 month)

Provides world class customer service
A

Account Associate III

May 2007 - Oct 2025 (18 years 6 months)

Provides excellent customer service as well as resolve financial issues or concern.
M

Health and Beauty Consultant

Manpower for Advertising Services Agency

Aug 2006 - Oct 2007 (1 year 3 months)

Promotes all Procter and Gamble products : helps train new hired employees
P

Private Physical Therapist

Oct 2005 - May 2006 (8 months)

aids patient to go back to normal/ near normal condition

Education 0% verified

Julie Ann Mirabel

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