Julian Rojas Experienced Manager

Jobs 0% verified

T

Operations Support Specialist

The Matian Firm-

Feb 2025 - Current (1 year 5 months)
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Customer Success Manager

BPM/infinity

Mar 2024 - Jan 2025 (11 months)

operations start up, generating and building operations from scratch develop SOP's, check KPI's, lead teams, client and stakeholder facing
Coordinador de desarrollo de proyectos

Konecta

Jan 2022 - Mar 2022 (3 months)

crear y solventar estrategias en el marco de una implementación de cuenta para el cliente basado en sus necesidades, backup de jefe de operaciones
Assistant Manager

EXL Service

Aug 2020 - Jan 2022 (1 year 6 months)
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Coordinador local

Lean Staffing Solutions

Jun 2019 - Jul 2022 (3 years 2 months)

To process and manage pickups across the United States, also to proceed with escalations and client requirements, calibration with QA and operations manager for the updates and news that can be presented by the client.
Supervisor de operaciones

Teleperformance Spain

Feb 2018 - Mar 2019 (1 year 2 months)
Representante del servicio de atención al cliente

Sitel

Mar 2017 - Oct 2017 (8 months)
Telephone Banker

scotiabank colpatria

Nov 2016 - Oct 2017 (1 year)
Asesor

Allus Global BPO Center Colombia

Mar 2014 - Dec 2014 (10 months)

Education 0% verified

Julian Rojas