Julian Mesa

Julian Mesa  new_releases

About

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Systems Engineer & Graphic Designer
Antioquia, Colombia

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Résumé

Jobs verified_user 0% verified
  • HCLTech
    Support Engineer
    HCLTech
    Jul 2025 - Jan 2026 (7 months)
    Provide IT services for two multinational companies: Omya and AkzoNobel
    Company Portal ( Sync Autopilot New Users, Add Printers For Users)
    Create Hash File For Autopilot
    Create USB Bootable ISO With Autopilot (Ventoy) and Dell Image Assist
    Format Laptops (Reimage ISO)
    Intune MDM – Enroll Laptops To Autopilot
    IT Support – Support Assistant for Dell
    IT Support – Support Assistant for HP
    IT Support – Vantage Drivers for Lenovo
    IT Support via Teams and Webex
    Level L1 & L2 Support for AkzoNobel & Omya users
    Manage Peripherals And Laptop Inventory
    Technology Stack: Cisco Webex, Intune MDM, Manage Peripherals, Teams
    Ventoy (USB), Windows
  • ABATECH
    Software Support Engineer
    ABATECH
    Feb 2023 - Feb 2024 (1 year 1 month)
    I assisted the entire operation of the IT Department in the United States and Colombia, as well as the medical personnel, using the ABACONNECT app
    • Admin In Jira: Atlassian Admin & Confluence
    • Analyzed And Solved Tickets (10 per day) In Jira, ServiceNow
    • Handled Office 365 Platforms + SharePoint
    • Integrations: Jira–Okta, Jira–Power Automate, Okta–Office 365, ChatGPT
    • IT Support (VMware) For Windows, macOS, Linux Ubuntu, And iPads (Via Team
    • IT Support Via Teams And Webex
    • Managed Employees’ Email Through Okta
    • Managed Okta Adobe Admin
    • Technology Stack: Adobe Admin, AnyDesk, Apple Business, Bitwarden, Cisco Webex, CTM, Jira, MKA, Nord Layer, NordLayer, Office 365 + SharePoint, Okta Okta
  • Kyndryl
    DBA Administrator public Remote experience
    Kyndryl
    Apr 2022 - Current (4 years 7 months)
    - Managed Office 365.
    -Provide it support database MySQL to Suramericana servers.
    - Use Suramericana automation scripts.
    - Check Kyndryl Auto ticket platform.
    - Check Suramericana CA tickets platform.
    - Suramericana
    – Provide remote technical support to all Suramericana servers.
    – Check Suramericana requirements platform.
    – Check Kyndryl requirements platform.
    – Solve errors in the application, using Oracle, SQL, MySQL and generating data backup.
    – Administer all databases of all Sudamericana servers.
    – Software: Toad For Oracle, Heidi SQL, Workbench, MobaXterm, WinSCP, Azure DevOps, Azure Cloud.
  • Metrosalud
    Alcaldía de Medellín
    U
    Systems Analyst
    Metrosalud, Alcaldía de Medellín, Unidad Familia Medellin
    Aug 2018 - Aug 2021 (3 years 1 month)
    - Diploma of honor: Recognition for punctuality in 2018.
    Installation and configuration of Internet information services (IIS).
    Monitor family guidance counsellors weekly backup using the FileZilla tool.
    Provide remote technical IT support to 120 managers.
    Skills: AnyDesk, DBeaver , FileZilla , IT Support App, Laptop setup IIS,
    MySQL,TeamViewe ,Toad for MySQL, Weekly Backup Script , Workbench.
  • R
    Freelance Graphic Designer
    REAL3DMAX
    Feb 2015 - Aug 2018 (3 years 7 months)
    - Achievements:
    Biomezclas website development in WordPress.
    •Terra website development in WordPress.
    •Iccingenieros website development in WordPress.
    •Development of theantisocialclub website in WordPress.
    •Jomisgroup website development in WordPress
    - Development of pages in WordPress (divi, elementor, visual composer) and in bootstrap for 2 years freelance with
    real3dmax.
    Development of pages in WordPress (divi, elementor, visual composer) and in bootstrap for 2 years freelance with
    real3dmax.
    Achievements:
    •Biomezclas website development in WordPress.
    •Terra website development in WordPress.
    •Iccingenieros website development in WordPress.
    •Development of theantisocia
  • Comtic
    Audiovisual media coordinator.
    Comtic
    Feb 2015 - Aug 2018 (3 years 7 months)
    - E-learning multimedia design (Adobe Captivate,
    Adobe Illustrator, Adobe Character Animate).
    Web development (CMS - WordPress, Prestashop,
    Google analytics, Google seo). 2D animations (Adobe
    Animate). Motion Graphic Design (Adobe after Effects).
    Web c
  • Fundacion Las Golondrinas
    Graphic Designer.
    Fundacion Las Golondrinas
    Jan 2015 - Dec 2015 (1 year)
    - Designing graphic art-pieces(Adobe Illustrator).
  • Suplemedicos
    Soporte en Sistemas
    Suplemedicos
    Jan 2008 - Current (18 years 10 months)
    - Soporte de sistemas, encargado de administrar la pagina web interna de la empresa.
  • Suplemedicos
    Analista de sistemas
    Suplemedicos
    Jan 2007 - Dec 2008 (2 years)
    - IT service to 70 users throughout the whole.
Education verified_user 0% verified
  • Institución Universitaria Salazar y Herrera
    Ingeniería de Sistemas, Computer Science
    Institución Universitaria Salazar y Herrera
    Jan 2016 - Jan 2020 (4 years 1 month)
  • Institución Universitaria Salazar y Herrera
    Tecnólogo en Sistemas/Computer Science
    Institución Universitaria Salazar y Herrera
    Jan 2012 - Dec 2014 (3 years)
  • I
    Técnico profesional en Gráfica Digital., Animation, Interactive Technology, Video Graphics and Special Effects.
    Instituto De Artes Ideartes
    Jan 2012 - Dec 2014 (3 years)
Projects (professional or personal) verified_user 0% verified
  • ABATECH
    ABA Ceonnect
    ABATECH
    Feb 2023 - Jan 2024 (1 year)
  • C
    WordPress
    Comtic SAS|
    Jan 2015 - Aug 2018 (3 years 8 months)