J

Julián Martínez Rivera

About

Detail

Comunicador social, fotógrafo, diseñador gráfico, traductor, escritor
Medellín, Antioquia, Colombia
Contact Julián regarding: 
Flexible work
Starting at USD10/hour
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Internships
Starting at USD1.2k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • F
    Freelance Photographer, Editor & Graphic/Web Designer
    Feb 2025 - Sep 2025 (8 months)
    • Lead photography projects for events, advertising campaigns, and private clients. • Designed and produced digital/print publications including reports, magazines, scripts, and brochures. • Built and optimized corporate websites, as well as edited multimedia/video projects.
  • Concentrix
    Bilingual Customer Service Representative & Floor Support
    Concentrix
    Aug 2023 - Sep 2025 (2 years 2 months)
    • Delivered bilingual customer service for major international clients in multiple campaigns: United Health Care Provided phone-based customer support in English and Spanish, ensuring accuracy and empathy in handling healthcare-related inquiries. Supported teacher certification enrollment processes through phone assistance. Recognized as Top Performer for consistently exceeding performance goals. Promoted to Floor Support, providing real-time guidance to agents, mentoring staff, and ensuring service quality. Provided bilingual customer support via chat and email for the online services sector. Briefly served as Floor Support, assisting agents during complex interactions. Recognized for adaptability and performance above expectations.
  • Fundacion Las Golondrinas
    Communications Coordinator
    Fundacion Las Golondrinas
    May 2021 - Dec 2021 (8 months)
    • Designed and executed corporate communication strategies, boosting brand recognition and stakeholder engagement. • Managed communication budgets, created PR/marketing style guides, and produced content for digital channels. • Supported fundraising and advertising campaigns with communication and design strategies.
  • C
    Head of Communications & Cooperation Department
    Corporación Mahavir Kmina
    May 2016 - Mar 2020 (3 years 11 months)
    • Led the Communications & Cooperation Department, managing corporate communications and strategic partnerships. • Spearheaded initiatives that enhanced corporate reputation and donor engagement. • Built high-performance environments by defining KPIs and tracking outcomes. • Designed and managed digital content, fundraising campaigns, and stakeholder communications. • Coordinated cross-functional collaboration to promote the organization's philanthropic mission.
Education verified_user 0% verified
  • c
    Technical Degree in Photographic Production
    cesde
    Jan 2021 - Jun 2021 (6 months)
  • Pontifical Bolivarian University
    B.A. in Social Communication
    Pontifical Bolivarian University
    Jan 2011 - Jan 2016 (5 years 1 month)