Reliable, encouraging and results oriented person, with proven skills in problem solving, generating innovative ideas and effective team collaboration, skilled at IT support, programming and web design.
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Technical Support Officer|
Mphasis
Mar 2025 - Jun 2025(4 months)
Collaborate directly with HP, providing support for a category of products by opening tickets and remotely resolve hardware and software problems.
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IT Level 1
Grassroots LLC
Apr 2024 - Dec 2024(9 months)
Provide assistance with software and hardware to all the users of the office. Do on-boarding and off-boarding of users and technological equipment. Create user accounts using the company's Azure Active Directory and remotely manage their devices.
P
Internship
PRODUSOFT
Oct 2023 - Dec 2023(3 months)
Code refactoring and programming of different sections and forms in a .NET project. Creation of stored procedures and tables in SQL Server.