juliana Lagos Merchán
About
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mechatronics engineer
Zipaquirá, Cundinamarca, Colombia
Résumé
Jobs
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Product Owner / Java developerBanco BTG Pactual, PRAGMA S.A.Oct 2021 - Aug 2023 (1 year 11 months)- Gather and recollection of the product and start a training plan for the team presenting it in a technical and user-experience way in order to make new requests more understandable for the development team.
• Identify the product's current features and new requirements
• Improve the task estimation process by graphically presenting business requirements.
• Manage product Backlog
• Preform a technical and business communication channel between developers and Stakeholders.
• Implement and develop new features for the software.
• Scale from 10% to 80% the technical support process as the case review, customer responses and implementation of incident solutions. - Java and SQL Developer public Remote experienceFinancial Systems CompanySep 2020 - Oct 2021 (1 year 2 months)• Implement bugs solution based on product status analysis and development of new features by participating in the planning process of the new module.
• Perform modifications and enhancements to the company's Android application.
• Creation of queries, functions and processes on Oracle. Tools: Java, spring boot, REST, API, Primefaces, Jasper Report, Oracle SQL, Gerrit. - WProject ManagerWeb Design International SASJan 2018 - Jan 2019 (1 year 1 month)• Design, develop and program a new product for the company (electronic gauge).
• Improve the communication between technical support and suppliers and customers.
• Coordinate the technical service area.
• Train customers in the handling of the equipment sold. Skills and tools: Project management, effective communication, leadership, Strategic planning and scheduling, PLC, Electronics, CRM.
Education
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- Mechatronics engineeringUniversidad Militar Nueva Granada
Projects (professional or personal)
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- ppersonal app