Juliana Healthcare Administrative Specialist

Referrals Coordinator

MEDICAL VIRTUAL ASSISTANTS (MEDVA)

Mar 2025 - May 2026 (1 year 3 months)

• Oversee and process all clinic referrals, excluding dental, ensuring accuracy, compliance, and timely follow-up.
• Manage the complete coordination of diagnostic authorizations, including verification, processing, and delivery to diagnostic centers.
• Review and validate referrals to ensure they are assigned to the correct specialist with the appropriate authorization.
• Serve as the main point of contact for communication, maintaining effective and professional interactions with patients, primary care providers, specialists, and insurance companies to ensure that referrals and authorizations are processed accurately and efficiently.
• Demonstrate strong organizational and multitasking skills by managing a high volume

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Referrals Coordinator

Caremax Colombia,

Mar 2024 - Feb 2025 (1 year)

• Processed pre-authorization requests with insurance companies for radiology procedures, ensuring accuracy and compliance with requirements.
• Coordinated and validated medical records, clinical notes, and procedure/diagnosis codes to facilitate timely approvals.
• Verified patient eligibility prior to authorization and scheduled appointments with radiology centers.
• Served as a liaison to maintain effective communication with patients, providers, and insurance companies to guarantee a smooth and efficient process.

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Preauthorizations Specialist

HRMD Management,

Apr 2023 - Mar 2024 (1 year)

• Processed pre-authorization requests with insurance companies for radiology procedures, ensuring accuracy and compliance with requirements.
• Coordinated and validated medical records, clinical notes, and procedure/diagnosis codes to facilitate timely approvals.
• Verified patient eligibility prior to authorization and scheduled appointments with radiology centers.
• Served as a liaison to maintain effective communication with patients, providers, and insurance companies to guarantee a smooth and efficient process.

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Bilingual Passenger Service Agent

ManpowerGroup - Aerosan S.A.S,

Aug 2022 - Apr 2023 (9 months)

Provide customer service to ensure a satisfactory experience Efficiently manage check-in and boarding processes. Ticket sales. Airport operations expertise to ensure efficiency and security at all stages of the journey. Partnership with JetBlue Airlines.

Juliana

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Juliana

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Behavioral traits