J

Julia Giraudo

About

Detail

Cordoba, Argentina
Contact Julia regarding: 
Flexible work
Starting at USD50/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • m
    Customer Success Manager
    memoQ LTD
    Aug 2022 - Current (4 years 3 months)
    Serve as the primary point of contact for clients, cultivating strong relationships and enhancing customer satisfaction. Strategically advise customers on maximizing productivity and translation quality using memoQ software. Identify upselling and cross-selling opportunities through proactive customer engagement.
  • Stillman Translations
    Production Manager
    Stillman Translations
    Jan 2021 - Mar 2022 (1 year 3 months)
    Led the Production Department, ensuring optimal team performance through effective mentoring and coaching. Developed and implemented strategic processes to improve efficiency and integration with Vendor Management and QA teams. Enhanced communication channels between clients and internal teams to meet project milestones efficiently.
  • Venga Global
    Senior Project Manager
    Venga Global
    Jan 2019 - Jan 2021 (2 years 1 month)
    Managed high-priority accounts for a global multilingual translation company, ensuring on-time and on-budget project delivery. Utilized XTRF to optimize project tracking, budget management, and resource allocation. Fostered strong client relationships, contributing to customer retention and satisfaction.
  • CQ fluency
    Project Manager
    CQ fluency
    Jan 2018 - Jan 2019 (1 year 1 month)
    Managed multilingual translation projects from inception to delivery, ensuring high-quality outcomes. Collaborated with clients and internal teams to establish and achieve project milestones. Used Plunet to efficiently track project progress and manage budgets.
  • Translation Back Office
    Continuous Improvement Analyst
    Translation Back Office
    Feb 2016 - Jan 2018 (2 years)
    Oversaw quality assurance processes for Project Management and Linguistic operations. Resolved customer complaints promptly, improving customer satisfaction metrics. Implemented strategic changes based on feedback from project management audits.
  • T
    Multilingual Department Manager
    Translation Back Office SA
    Apr 2014 - Feb 2016 (1 year 11 months)
    Established and managed the multilingual translation department fromthe ground up. Recruited and trained in-house and freelance translators, ensuring high-quality deliverables. Developed innovative strategies and processes to optimize team performance and productivity.
  • K
    Operations Manager
    Keylingo Translations
    Mar 2011 - Jan 2014 (2 years 11 months)
    Led a team of Project Managers handling complex multilingual projects, ensuring timely delivery. Developed strategic workflows that improved cross-functional teamintegration. Enhanced training programs to accelerate onboarding and improve team productivity.
  • K
    Project Manager
    Keylingo Translations
    Jan 2009 - Mar 2011 (2 years 3 months)
    Managed large-scale translation projects with international clients, maintaining high standards of quality. Effectively communicated with clients and multilingual vendors to ensure project success. Utilized CAT tools such as Trados and SDLX for efficient project execution.
Education verified_user 0% verified
  • Universidad Blas Pascal
    Bachelor of Telecommunications Engineering
    Universidad Blas Pascal
    Mar 2001 - Jan 2007 (5 years 11 months)