Julia Afflick

Julia Afflick

About

Detail

Vice President Of Professional Services at Stibo Systems
United States

Contact Julia regarding: 
work
Full-time jobs
Starting at USD280k/year

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Stibo Systems
    Vice President Of Professional Services
    Stibo Systems
    Aug 2019 - Current (7 years)
  • SAI Global
    VP Global Services & Support
    SAI Global
    Nov 2017 - Aug 2019 (1 year 10 months)
  • T
    Vice President, Customer Success
    The Network, Inc.
    Apr 2014 - Oct 2017 (3 years 7 months)
    - Drive Customer Success outcomes by increasing renewal rates and reducing churn; improving customer satisfaction and overall health scores; and driving new business growth through greater advocacy and reference-ability - Define and optimize customer lifecycle by mapping customer journey; developed listening points in journey (e.g., usage, satisfaction, etc.); defined segmentation of customer base and varying strategies - Manage a multitude of Customer Success Activities: Onboarding; Training; Professional Services; Customer Support; Customer Success Management; Renewals; Cross-sell / Up-sell; Advocacy
  • SAI Global
    Vice President of Professional Services
    SAI Global
    Oct 2007 - Apr 2014 (6 years 7 months)
  • The Home Depot
    Senior Manager, Corporate Compliance
    The Home Depot
    Jan 2002 - Jan 2007 (5 years 1 month)
  • F
    Senior Paralegal
    ForestExpress
    Jan 2001 - Jan 2002 (1 year 1 month)
Education verified_user 0% verified
  • New Mexico State University
    Bachelor of Science
    New Mexico State University
    Jan 1992 - Jan 1995 (3 years 1 month)