Juan Diego Figueroa  new_releases

Detail oriented and results driven Logistics Coordinator with 3 years of experience in logistics and supply chain management. Skilled in coordinating transportation, managing inventory, and ensuring timely and accurate delivery of products. Proficient in logistics related tools and software, including transportation management systems (TMS) and warehouse management systems (WMS). Dedicated and results driven CX Specialist with 4 years of experience in customer service, operations, and analytics. Skilled in managing customer relationships, identifying pain points, and implementing effective solutions to improve the customer experience. Adept at collaborating with cross-functional teams to drive customer-centric initiatives and achieve business objectives. Skills: - Transportation coordination and management (Track/Trace) - Updated and accurate records of shipments, inventory levels, and other logistics related data. - Communicated with carriers and suppliers to schedule pickups and deliveries and resolve issues related to shipments and deliveries. - Provided support to team members in logistics and supply chain management tasks - Logistics-related tools and software proficiency (TMS, WMS) - Attention to detail - Problem solving and critical thinking - Communication and interpersonal skills - Time management and prioritization - Data analysis and reporting