Juan Serje

Lifecycle Marketing Manager

RVezy

Oct 2018 - Nov 2021 (3 years 2 months)

In charge of email marketing automation and jack of all trades. All-purpose copy, editing, and content creation along with SEO and blog management. Acted as a liaison between marketing, sales, and customer service departments. In charge of managing systems like HubSpot, Mailchimp, Litmus, and website and blog management tools like Ghost.

Digital Marketing Specialist

Evergreen Canada

Mar 2022 - Mar 2025 (3 years 1 month)

Marketing Communications expert in charge of digital ad strategy, email lifecycle automation, audience segmentation and targeting, integration and management of platforms, site management and optimization, contractor management, lead on SEO efforts, and technical support on multiple fronts

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Intern Writer

Outmatchorg

Oct 2016 - Dec 2016 (3 months)

Writing articles and a diverse range of content (posts, blogs, snippets, frames, etc.) for TripJaunt.com, where duties also included creating social media calendars, article blurbs, facebook content, editing/optimizing for SEO terms and language as well as image selection and creative contributions.

Copywriter

Vestra Inet

Feb 2018 - Oct 2018 (9 months)

SEO content writing, optimization and editing for a range of clients from different industrial, commercial and technological enterprises (metal fabrication, PCBA, petrochemical, etc.). Duties also include proposal writing, version control, account management, site content writing, PPC campaign copywriting, and website management.

Teaching Assistant

Carleton University

Sep 2015 - Apr 2016 (8 months)

Leading a discussion group twice a week on Human Rights (1000 Level), marking papers and assignments, helping students engage with materials and essays after class or during office hours.

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Account Manager

Bitebankmedia

May 2017 - Feb 2018 (10 months)

Account Management: dental and medical clients, conducting site management and design, social media management, search engine marketing and optimization as well as customer service, sales, administration, escalations, troubleshooting, product development and office management. In-house writer for ad-copy, blogs, website content, SEO/SEM writer.

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Customer Service Rep. and Admin.

Distributel

Dec 2010 - Jun 2011 (7 months)

Call center experience in sales, customer service, account administration and problem resolution.

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Essay Writer

Master Essay

Aug 2016 - Dec 2016 (5 months)

Writing essays for a diverse range of disciplines in the humanities, political science and arts, often with very short turnaround times and high quality standards.

Undergrad Research Assitant

Carleton University

Mar 2014 - Jun 2014 (4 months)

Transcribing and conducting minor research for Prof. Zuzana Pick; focused on Chilean cinema made in political exile during the 1970's.

ESL Tutor and Teacher, Proof-writing and editing, translation and transcription

Selfemployed

Feb 2006 - Jul 2014 (8 years 6 months)

I've taught English as a second language to children and adults, to individuals and groups of different levels. Worked in professional editing of documents as well as diverse needs like student's home work, university projects and conversational skills. I've found my degrees in English and my teaching certificate have given me many tools to help students advance rapidly, engaging with the language and culture. This has allowed me as well to take on several jobs like editing, translating, transcribing and conducting research.

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Juan Serje

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