Juan Sebastian Martinez Mora
About
Detail
Procurement & Supply | Sourcing and logistics | CIPS Student | Finance (FP&A)
Bogota D.C., Colombia
Résumé
Jobs
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Procurement & Administrative LeadInchcape DigitalDec 2024 - Current (1 year 7 months)I coordinate and manage procurement and administrative processes, playing a key role in ensuring compliance with internal controls, procurement policies, and budget governance. I actively lead procurement initiatives and process execution, contributing to the design, standardization, and automation of purchasing activities. Key responsibilities include: • Coordinating end-to-end procurement processes across multiple categories (technology, licenses, consulting, events, logistics, and services). • Ensuring compliance with internal controls (in-controls), procurement policies, and approved budgets. • Leading the execution and continuous improvement of procurement processes, with a strong focus on standardization and automation. • Supporting- Invoice Reconciliation Analyst / Bank Of America AccountPublicis Global DeliverySep 2023 - Nov 2024 (1 year 3 months)As the Invoice Reconciliation Analyst overseeing the Bank of America account, I specialize in managing and streamlining financial processes to ensure accuracy and efficiency in account reconciliation. My role involves analyzing and resolving discrepancies, liaising with finance teams, and maintaining detailed oversight of account activities. By combining my financial acumen and strong analytical skills, I ensure timely updates on payment statuses, collaborate with cross-functional teams to clear pending items, and uphold high standards in financial reporting. With a background in economics and a deep understanding of B2B transactions, I am skilled in identifying trends, optimizing reconciliation workflows, and driving continuous improvem
- Asurion Acting Coach verified_user Verified experienceAsurionJun 2022 - May 2023 (1 year)1.Churn Prevention: Proactively addressing customer concerns and challenges to reduce churn and improve customer retention. 2.Customer Advocacy: Cultivating brand advocates among customers who can provide testimonials, references, or referrals. 3.Customer Success Metrics: Tracking and analyzing key customer success metrics to evaluate the effectiveness of customer success initiatives. 4.Customer Success Reviews: Conducting regular meetings with customers to review progress, address issues, and plan for future success. 5.Customer Communication: Keeping customers informed about product updates, new features, and other relevant information. 6.Customer Satisfaction Measurement: Implementing customer satisfaction surveys and assessing feedb
Education
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- EconomistaPolitécnico GrancolombianoJan 2017 - Jan 2022 (5 years 1 month)
Awards
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- EPARTICIPACION COMO JURADO EN COMPETENCIA DE EMPRENDIMIENTOEnactus TecMilenioApr 2022