J

Juan Pablo Pineda Saza

About

Detail

Bogotá, D.C., Colombia

Contact Juan regarding: 
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Full-time jobs

Timeline


work
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school
Education

Résumé


Jobs verified_user 0% verified
  • |
    SMI
    |Spark Delivery 24-7 INTOUCHCX,
    Dec 2023 - Jan 2024 (2 months)
    • Addressed and resolved complaints or issues with a professional and customer-oriented attitude. • Created and maintained positive relationships with clients through exceptional customer service. • Understood and addressed clients' needs and concerns with empathy and patience.
  • |
    CUSTOMER SERVICE SUPERVISOR
    |Spark Delivery 24-7 INTOUCHCX,
    Sep 2023 - Jan 2025 (1 year 5 months)
    • Familiar with products or services offered to provide accurate and useful information. • Maintained up-to-date knowledge on changes in products or policies. • Experienced with customer relationship management software to track and follow interactions. • Competent in using live chat platforms, emails, and other support channels.
  • |
    CUSTOMER SERVICE AGENT
    |Spark Delivery 24-7 INTOUCHCX,
    Aug 2023 - Jan 2024 (6 months)
    • Communicated effectively in two or more languages, facilitating service for a diverse clientele. • Ability to translate and explain complex information in English and Spanish clearly and accurately. • Resolved problems and responded to customer inquiries efficiently.
  • |
    SALES ADVISOR AND ART CONSULTANT
    |ABlack 360 Art Gallery,
    Dec 2022 - Feb 2023 (3 months)
    • Collaborated in the development and display of artistic spaces during the BURO 2022 fair, which was conducted individually by the gallery that year. • Advised clients on selecting artworks that match their tastes and needs. • Employed sales and negotiation techniques to close deals and ensure successful transactions. • Understood art market trends, valuations, and artwork authenticity. • Developed strong relationships with collectors, artists, and buyers. • Implemented strategies to increase sales and expand the client base. • Presented and highlighted the value of artworks in exhibitions and sales events.
  • |
    CERAMICS PROFESSOR / COMMUNITY MANAGER
    |Taller de Cerámica TOPO,
    Nov 2022 - Current (3 years 6 months)
    • Created and published engaging content on social media platforms. • Developed content calendars and campaigns to promote products and workshops. • Responded to comments and messages, fostering community engagement and participation. • Monitored post performance and analyzed data to adjust strategies. • Organized and promoted events and workshops, including creating invitations and promotional materials. • Maintained a coherent and attractive brand image for the target audience.
  • C
    CERAMICS MONITOR
    Jan 2021 - Sep 2021 (9 months)
  • |
    SALES ADVISOR AND COMMUNITY MANAGER
    |Rolf Art Gallery,
    Oct 2018 - Current (7 years 7 months)
    • Collaborated in the development and display of artistic spaces during the ARTBO fair from 2018-2023. • Created visual materials such as catalogs, brochures, and advertisements. • Designed, recorded, and edited graphic and audiovisual material for social media and websites. • Coordinated exhibitions and artistic events. • Developed visual concepts reflecting the gallery's identity and its artists. • Interacted with visitors and collectors, providing information about exhibitions and artworks. • Installed exhibitions, mounted, and maintained the arrangement of artworks. • Created content for artwork descriptions, press releases, and exhibition catalogs.
  • G
    GRAPHICS MONITOR
    Feb 2018 - Nov 2019 (1 year 10 months)
Education verified_user 0% verified
  • Coursera
    3D Modeling in Rhino Online Course
    Coursera
    Jan 2024 - Jun 2024 (6 months)
  • Coder House
    UX/UI Design Online Course
    Coder House
    Jan 2023 - Mar 2023 (3 months)
  • F
    Certification in Ceramic Glaze Formulation
    Florian Gadsby
    Oct 2022 - Jan 2023 (4 months)
  • Universidad de los Andes
    |Screen Printing and Relief Engraving Workshop
    Universidad de los Andes
    Nov 2020 - Jan 2021 (3 months)
  • Universidad de los Andes
    Arts Degree with option in video, cine and animation
    Universidad de los Andes
    Aug 2017 - Jul 2022 (5 years)
  • Universidad de los Andes
    PLASTIC ARTIST
    Universidad de los Andes
    Jan 2017 - Jan 2022 (5 years 1 month)
  • Universidad de los Andes
    OPTION IN CERAMICS
    Universidad de los Andes
    Jan 2017 - Jan 2022 (5 years 1 month)
  • Universidad de los Andes
    OPTION IN PHOTOGRAPHY
    Universidad de los Andes
    Jan 2017 - Jan 2022 (5 years 1 month)
  • Universidad de los Andes
    OPTION IN VIDEO, FILM, AND ANIMATION
    Universidad de los Andes
    Jan 2017 - Jan 2022 (5 years 1 month)