Juan Pablo Leal García Commercial Trade Channel Manager

Commercial Manager

MetLife Colombia

May 2024 - Current (2 years 6 months)

Commercial Trade Channel Sr. Manager

GSK

Oct 2022 - Nov 2023 (1 year 2 months)

- Responsible for planning of the commercial strategy of the distribution channels of drugstores and pharmacies that sell GSK products in order to guarantee the achievement of the annual plan of sales.
- Responsible for the leadership of the team of 1 manager and 2 supervisors, sales force (10 APF F2F - 9 Remote APF) and 5 costumer services representative of pharmacies. Lead a Business Intelligence Analyst.
- In charge of negotiating with pharmacies nationwide.
- Lead and lag KPI management to manage the team and analyze the results.
- Management of B2B solution (Chatbot) for the pharmacy channel in Argentina, aiming to market share growth in the commercial channel.
- Design and implement the plans of the Discount

Patient Support Program Manager Region South

GSK

Mar 2020 - Mar 2023 (3 years 1 month)

- Develop strategic implementation plans for the patient support program for all franchises.
- Leadership of the DAR program for General Medicines and Vaccines, establishing clear strategies for commercial conditions and discounts that allow optimizing access to GSK medicines and vaccines. Interventions segmented and clustered by purchasing habits to promote direct actions for patients with diseases such as ASTHMA and COPD.
- Design, implement and monitor the loyalty and training plan in the pharmacy and vaccination centers to improve commitment, brand recall and good use of the program.
- Ensure the process, controls, and framework of all lines of business and platforms to reduce risks related to data privacy, compliance, an

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Patient Support Program manager

GlaxoSmithKline (GSK)

Mar 2020 - Mar 2022 (2 years 1 month)

PSP Data Managment & Process Coordinator Southern Region

AbbVie

Feb 2019 - Mar 2020 (1 year 2 months)

- Responsible for the patient support program, supervising a work team, controlling its operation and evaluating its results against the prescription of the products.
- Lead the program's digital strategy.
- Lead the Oncology program.
- Control, Design, maintain updates and challenge the processes of the Program proposing improvements that tend to the optimization of time and costs.
- Ensure the correct functioning of the program's service providers through process monitoring, detect deviations and establish action plans and preventive / corrective actions.
- Ensure that the documentation of the patients for enrollment in the Program and for the management of services is completely and correctly filed according to t

Patient Program Coordinator

Bristol-Myers Squibb

Aug 2017 - Feb 2019 (1 year 7 months)

- Elaborate, implement and control tactical plans for each of the BU lines in Argentina and Chile.
- Prepare the forecast of PSP.
- Provide strategic direction to the Brand Teams in the design, implementation and monitoring of patient support initiatives.
- Coordinate and administer the Infusion Program and the Program of Training and Adherence Centers (CEA) of biological products of the Immunology line of BMS (Orencia IV / SC and Nulojix).
- Lead and manage work teams in different operative´s tasks.
- Develop and implement guidelines and P.P for all the PGP services in alignment with BMS compliance, pharma codes and appropriate country laws.
- Processes and synthesizes analytic fin

Auditor interno

Bristol-Myers Squibb

Mar 2016 - Jul 2017 (1 year 5 months)

- Evaluate quarterly and annual basis the compliance with the FCPA; - suggesting risk mitigation plans;
- Participate in conducting risk analysis to verify the proper control environment in compliance with Standard Internal Controls;
- Facilitate the review and certification of the Management Rep Letter;
- Test and review the operating effectiveness of controls per the SOX and Non Sox Internal Control Standard; design and implement control deficiency remediation plans, and submit testing scope waiver requests as needed;
- Working together with business areas to identify hazards, establish control and monitoring activities;
- Contribute to the development of policies and procedures, and provide training to staff rega

Auditor

PwC Argentina

Jul 2014 - Feb 2016 (1 year 8 months)

Auditor
• Advising on accounting and regulatory aspects and evaluation of internal control systems.
• Auditing on the accuracy and fairness of the financial and accounting information of the company.
• Advising on weaknesses in controls and processing systems.
• Confirmation of accounting treatments of complex operations.
• Analysis of any other information requirement for regulatory purposes, such as those established under the Sarbanes-Oxley Act S404.

Credit Coordinator

Grupo Bancolombia

Jul 2013 - Apr 2014 (10 months)

• supervision of sales teams, services or intangible products.
• Track sales of the work team.
• Office briefcase.
• Negotiation skills, leadership skills and orientation towards meeting objectives.
• Supervise and direct administrative and commercial support processes.
• Control the management indicators assigned to meet the objectives of the branch.
• Meet the sales objectives of the office.
• Projection to the position of the Branch General Manager.

Credit Executive

Grupo Bancolombia

Jul 2012 - Jul 2013 (1 year 1 month)

Credit Executive
• Acquisition of new customers, study and create a profile according to their financial needs.
• Coordinate appointments for presentation and follow-up with the SME customers in their portfolio.
• Assist customers with account opening, foreign exchange, investment funds openings, forms and applications for funding and any other needs.
• Advising on financing alternatives according to the profile and needs of the Customer.

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International Sales Agent – LAN Airlines

Avanza Externalización de Servicios S.A.

Sep 2011 - Jun 2012 (10 months)

• Respond to incoming calls, perform the procedure of sale of international tickets in accordance with the protocol.
• Respond to customer complaints, creating the case in the system and directing it to the appropriate department for prompt solution.
• Provide additional services offered by the company during the call.
• Keep the times assigned to each of the calls answered, according to pre-established times for each call.

Insurance Sales Call Center Agent

Unisono Business Solutions

Apr 2010 - Aug 2011 (1 year 5 months)

• Fulfillment of Insurance sales goals through telephone service.
• Negotiation, handling objections, handling Call Center protocol and closing sales.

Juan Pablo Leal García

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Juan Pablo Leal García

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Behavioral traits