J
Juan pablo Castillo Rodríguez
About
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Tolima Department, Colombia
Résumé
Jobs
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- RBusiness administration specialistRhenus Air & OceanJun 2025 - Current (1 year 5 months)At Rhenus Logistics, I support regional financial and operational leadership across North America, coordinating administrative, financial, and operational processes that ensure efficiency, compliance, and visibility across multi-location logistics operations.
My role focuses on managing critical operational workflows, supporting invoice lifecycle management, and facilitating cross-department coordination between Operations, Accounting, and external vendors. I assist in validating documentation, reconciling billing information, and ensuring that financial records and logistics documentation meet internal controls and compliance requirements.
I also contribute to improving operational transparency by supporting KPI tracking, reporti 
Financial Operations & Drayage CoordinatorCargomaticSep 2023 - Current (3 years 2 months)Led carrier charge reviews for the West Coast (PNW, OAK, LAX), auditing financial records and ensuring accuracy. Managed financial oversight for Amazon, optimizing cost structures and tracking charge accuracy. Coordinated onboarding processes for carriers, ensuring seamless adaptation to operational procedures. Developed strategies for team coordination in high pressure scenarios to optimize productivity. Supervised delivery scheduling and dispatch operations for full and empty containers.- Customer Service & Groups Department RepresentativeCopa AirlinesFeb 2022 - Aug 2023 (1 year 7 months)Provided tailored customer service and contract negotiation for high-value clients (e.g., CONMEBOL, Scotia Bank).
Education
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- Marketing Management SpecializationUniversidad del TolimaAug 2024 - Current (2 years 3 months)
- Management Skills DegreeUniversidad del TolimaJan 2017 - Jan 2022 (5 years 1 month)