Project Manager & Business Analyst
Web Shop Manager
Feb 2023 - Oct 2024 (1 year 9 months)
Led an 8+ member Back-End team, syncing 5+ units and 20+ stakeholders to deliver projects 95% on time, supporting 290+ clients and $2.6M in revenue. Managed 7+ concurrent development projects during peak workloads. Oversaw critical e-commerce integrations (Algolia, Avalara, UPS, FedEx, PartsLogic, PayPal), optimizing logistics, tax automation, and search functionality thereby elevating customer satisfaction metrics. Revamped Agile processes, slashing technical debt and speeding sprints by 60%, delivering features 2 weeks faster to market. Owned Jira backlog management, crafting 200+ user stories and tickets ensuring clarity, alignment, and efciency. Built 150+ Confuence docs, cutting onboarding time 20% and boosting team efciency. Administe