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Juan Pablo Ayala

About

Detail

Communications professional offering 6+ years’ domestic/international experience; supports strategic plans to final deliverables.
Minneapolis, MN, USA
Contact Juan regarding: 
work
Full-time jobs
Starting at USD60k/year
Flexible work

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • D
    Consultant
    Digineer, Inc.
    Dec 2020 - Jun 2021 (7 months)
    CLIENT: MAYO CLINIC A gap existed in current communications and interactions between the client and their customers regarding Microsoft Dynamics 365 tools, products, and solutions offered. Furthermore, the disorganization of documentation did not allow the development and support teams to effectively solve cases. A liaison was needed to facilitate these interactions between teams, BAs and clients. • Wrote and designed playbooks intended to fill the gap between the client and the customers. The playbooks were used by the BAs and project managers to illustrate in comprehensible terminology Microsoft Dynamics 365 business process flows, dependencies, workflow processes, and applications. • Developed marketing flyers and graphic pi
  • Z
    Public Relations Account Executive
    Zintel PR
    Sep 2019 - Jan 2020 (5 months)
    * Planned, wrote and conducted media pitching in Spanish, French and English for local and international software and cybersecurity companies. * Successfully secured media placements and media interviews for high-tech clients. * Wrote press releases, media advisories and contributed articles on behalf of industry thought leaders. * Collaborated with internal teams to manage campaigns and align goals.
  • C
    Public Relations & Affairs Account Executive
    Crop Asuntos Públicos
    Sep 2017 - May 2018 (9 months)
    * Delivered progressive crisis management and positive branding for various clients; exhibited flexibility and due diligence. * Trained and mentored clients' spokespeople on responses and presentation which improved client media relations. * Worked cross-functionally to support innovative best practices; drove goal focus while shaping a positive workplace environment; developed methods to quickly calm stressful situations and guided teams/clients to success through ambiguity. Key Success: ➢ Developed an effective communication campaign for Bristol-Myers Squibb in Colombia. ➢ Contributed to the creation and execution of an internal communication plan for a private Colombian trust. ➢ Increased strategic alliances during tenure; establi
  • Constructora Colpatria
    Social Media Consultant
    Constructora Colpatria
    Aug 2016 - Aug 2017 (1 year 1 month)
    Promoted events via social media platforms; engaged with client to formulate best practices in branding which drove customer engagement, interest and sales. * Achieved a successful social media campaign for the company's 40th birthday; campaign included video production, content writing and a creative slogan.
  • B
    Marketing & Advertising Executive
    Ballantine Communications Inc
    Apr 2015 - Feb 2016 (11 months)
    * Supported marketing and advertising processes and consulted with clients to understand needs and challenges. * Guided clients through applicable processes based on assessment results and ensured timely marketing channel provision. * Performed complex SEO, social media support, and content creation, boosting brand health, accounts, and satisfaction. * Prospected and secured new client account by delivering unmatched customer service; upsold current accounts by leveraging sales, marketing, and established business relationships.
  • C
    Sales Team Leader
    Communication Studies Department
    May 2014 - Jul 2014 (3 months)
    * Sold print and digital advertising services to local businesses; deliver on commitment to customer service excellence. * Increased sales utilizing skills and development including collaborative problem-solving, engaging communications, and astute needs assessment and strategic planning abilities.
  • C
    Teaching Assistant
    Communication Studies Department
    Aug 2013 - Dec 2014 (1 year 5 months)
    * Taught 2 classes of Fundamentals of Communication 100; prepared class activities for a diverse student population. * Instructed students via social media and surveillance seminars.
  • Rotary International
    Social Media Intern
    Rotary International
    Aug 2012 - Apr 2013 (9 months)
    * Created a large-scale, proven effective social media campaign for the Rotary District 5950. * Posted daily content and developed a larger audience for Rotary. * Visited Rotary Clubs as a key note speaker and taught the benefits of social media platform utilization in non-profits.
Education verified_user 0% verified
  • M
    Master of Science Communication Studies
    Minnesota State University
  • M
    Bachelor of Arts in Mass Media History
    Minnesota State University
  • N
    Associate of Arts in Journalism Journalism
    Northeast Community College Norfolk