Juan Nunez

Juan Nunez

About

Detail

Software Engineer | Web Developer | IT Support | Software Developer
Venezuela

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Résumé


Jobs verified_user 15% verified
  • Zulia Industrial Constructions ZIC
    Analista del centro de asistencia de TI
    Zulia Industrial Constructions ZIC
    Jul 2026 - Current (4 months)
    Responsable de soporte técnico a usuarios, preparación y mantenimiento de equipos, administración de servicios corporativos y resolución de incidencias de hardware, software, redes y correo electrónico.

    - Atención y resolución de incidencias de hardware y software para usuarios finales.
    - Instalación, configuración y troubleshooting de impresoras de red, incluyendo alta y baja de dispositivos, actualización de firmware, cambio de tóner, resolución de atascos y configuración en estaciones de trabajo.
    - Preparación de laptops y PCs desde cero, incluyendo instalación de Windows 10, Microsoft Office, Adobe Acrobat/PDF y Google Chrome.
    - Incorporación de equipos al dominio corporativo y gestión de usuarios mediante
  • F
    Freelance Web Developer
    Jan 2024 - Current (2 years 10 months)
    Projects in wordpress and code
  • MASIA GROUP
    Asistente E-Commerce II verified_user Verified experience
    MASIA GROUP
    May 2026 - Jul 2026 (3 months)
    Gestión y optimización de operaciones de comercio electrónico en múltiples canales, con enfoque en publicación masiva de productos, actualización de información comercial y mejora del rendimiento de los listados.

    - Creación, carga y actualización masiva de productos en plataformas como Mercado Libre y Shopify.
    - Actualización de precios, descuentos, imágenes e información de productos en distintos canales de venta.
    - Gestión de operaciones e-commerce para mercados asignados de Venezuela y Colombia.
    - Análisis de publicaciones y productos con bajo desempeño para identificar oportunidades de mejora en visibilidad, presentación y conversión.
    - Revisión y mantenimiento de catálogos para garantizar información
  • Pamo Colombia
    E-commerce Manager & Customer Support Specialist
    Pamo Colombia
    Aug 2025 - Jan 2026 (6 months)
    Comprehensive e-commerce management and omnichannel customer support.
    Customer service through WhatsApp, phone calls (Zadarma) and AI-powered CRM (Vambi), including training and continuous improvement of automated responses.
    Management of online stores on Shopify, Mercado Libre and Falabella, with multichannel administration using Upseller.
    Product coding, uploading and optimization (titles, descriptions and images) using Canva Pro and AI tools.
    Participation in advertising and Ads campaigns, promotions, discounts and performance tracking.
    Coordination with warehouse operations and handling of PQRs, with a strong focus on customer experience, efficiency and conversion.
  • Proyelec International CA
    AIT Intern (IT Infrastructure Area)
    Proyelec International CA
    May 2025 - Jul 2025 (3 months)
    During my internship at Proyelec International, I provided comprehensive technical support to the internal team, performing key tasks related to the maintenance, improvement, and monitoring of both hardware and software systems. My responsibilities included resolving support tickets via the Odoo ERP platform, troubleshooting issues, offering technical guidance, and contributing to the automation and optimization of operational processes.

    Key contributions included:

    - Support in the implementation of the OPS process aligned with ISO 9001:2015 standards, including document review and procedural alignment within the Quality Management System (QMS).

    - Configuration and technical setup of live broadcasts to commu
  • Woflow
    Cheetah Image Retail Sourcing
    Woflow
    Dec 2024 - Nov 2025 (1 year)
    - Identifico, selecciono y edito imágenes de productos para integrarlas en bases de
    datos de e-commerce.
    - Verifico la calidad y precisión visual de los recursos gráficos, asegurando que
    cumplan con los estándares del cliente.
    - Trabajo con herramientas digitales para optimizar y organizar imágenes en
    plataformas automatizadas.
  • Pamo Colombia
    E-commerce Content & Product Management Specialist (Freelance Project)
    Pamo Colombia
    Dec 2023 - Jan 2024 (2 months)
    Editing and optimizing product information for an online store, ensuring clear and accurate descriptions.
    Uploading and managing products on the platform, improving visual presentation and category structure.
    Applying quality standards to deliver a consistent and user-friendly shopping experience.
Education verified_user 0% verified
  • Universidad Rafael Urdaneta
    Advanced Program in Business Intelligence, Data Analytics and Artificial Intelligence
    Universidad Rafael Urdaneta
    Apr 2026 - Aug 2026 (5 months)
    Program focused on Business Intelligence, Data Analytics, and Artificial Intelligence applied to business environments.

    Training in:
    • Python and R programming for data analysis
    • Database management
    • Business Intelligence and dashboard development
    • Data visualization
    • Business Analytics
    • Big Data and advanced analytics
    • Machine Learning applied to business
    • Deep Learning
    • NLP and chatbots
    • Data-driven decision making
  • Universidad Rafael Belloso Chacín
    Computer Engineering, Computer Engineering and Software Development
    Universidad Rafael Belloso Chacín
    Jan 2021 - Jan 2025 (4 years 1 month)
    University program focused on software engineering, programming, networking, databases, and information technologies.

    Areas of study:
    • Programming and software development
    • Web development
    • Databases
    • Networking and telecommunications
    • Operating systems
    • Artificial Intelligence
    • Cybersecurity
    • Software engineering
    • Computer architecture
    • Technology project management
    • Entrepreneurship and technology administration
Projects (professional or personal) verified_user 0% verified
  • P
    Project
    Jul 2026 - Current (4 months)
  • T
    This is my website
    Jan 2026 - Current (10 months)
    jnunezweb.com

    Has more projects on it
  • O
    Other projects on Wordpress, Wix, Linktree.
    Jan 2025 - Current (1 year 10 months)
    Practice