Electronics and Telecommunications Engineer, vast experience in the integration of Voice and Video, real-time communications, for Contact Center / BPO, Corporate and Carrier Core Networks in projects ranging from integration to complete migration of legacy TDM networks to "on the Cloud" UCaaS / Virtual services. Strong skills in self-management and communication with multi-disciplinary teams, promoter and builder of collective knowledge both in small and large groups, representative for internal / external customers.
In each of my roles I have acquired skills in managing clients as well as technology platforms. I have been in charge of communication recording systems, one of the most demanding platforms in terms of technical integration requirements and multiple vendors, service providers and work
teams.
Specialty managing network elements such as: Session Border Controllers, Gateways, Softswitches (Class IV / V), switches and routers, from vendors like: Audiocodes, Broadsoft, Oracle (AcmePacket), Dialogic (Veraz), Ribbon (Sonus), Polycom, Avaya; Cloud / Virtualization services: Azure / hyperV, MS teams, Collab, Vmware, transversal knowledge of all the OSI / TCP IP Model Layers, Windows and Linux Servers, internetworking, security and remote access.
