Juan Manuel Martínez

I am Computers and Systems Engineer, with more than 13 years of consolidated experience in multiple industries/Line of Businesses such as:• Professionaal BPO services for the following LOBs: Sales, Customer Service, Portofolio Recovery for B2C and B2B (Corporate), Retentions and Quality Assurance• Corporate trainer for technological companies: I have trained lead generation waves on the Fortinet Networking and Firewalls products• Technical Recruiter and Talent hunter for all type of positions from production positions, sales, customer service, support, to managerial and IT Recruiting. I am a Professional multitasker, Proactive, Self-taught, strategist and hardworker, currently working on recruitment and talent hunting for different IT job positions for the Latin America region and USA, connecting the talent with US or Europe Based companies. I am in charge of the company operations, finding specific technological talent to fulfill positions for our partners, for example: Software Architects, Software developers for all type of programming languages and work segments (FrontEnd, BackEnd and Full Stack), DevOps, Sys Admin, QA Automation and more... Or by programming languages such as C# .NET Framework and .NET Core, Python, PHP, Ruby on Rails, Javascript and moreBPOI have worked in all scales of the contact center industry, from the technical-professional fundamentals acquired throughout the engineering career, as well as on the operations from sales agent, customer service rep, quality control representative, corporate trainer, brand manager, general manager of a contact center and now Operations Director for all the company division: Sales, Customer Service, Quality Assurance, Portofolio Recovery for end end users and corporate, but also Operations Director of a Recruitment Firm, and more specifically working together with our recruitment team for USA and LATAM.