Bilingual Inside Sales Specialist with 3+ years of experience engaging warm leads and setting high-converting appointments in fast-paced, U.S.-based environments. Known for a confident, friendly phone presence and a natural ability to build trust while following structured scripts. Skilled in lead qualification, CRM-based follow-ups, and multichannel outreach strategies. Proficient in Salesforce and other CRM tools to manage pipelines, track communication, and optimise conversion. Fluent in English and Spanish, with a background in marketing and customer experience. Passionate about helping people take the next step through clear communication and personalised solutions.
