Juan Felipe Londoño Vélez
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Business Strategy | Consulting | Payments
Bogotá, Bogota, Colombia
Contact Juan regarding:
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Full-time jobs
Starting at
USD5K/month
Timeline
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Résumé
Jobs
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Special Projects ManagerShopeeMay 2022 - Current (3 years 1 month)- Identified and developed strategic projects in operations focused on optimizing processes, decreasing costs, and increasing customer satisfaction. - Evaluated financial services landscape in Colombia allowing company’s C-levels prioritize financial services to launch in the country considering profitability, competition, and market readiness. - Designed BIN risk strategy to reduce chargebacks while controlling fraud rates by evaluating risk level based on historical usage and setting conditions on checkout. Strategy led to over 20k USD of incremental sales while mitigating chargebacks. - Led relationships with main payment stakeholders to guarantee best financial and operational conditions for Shopee’s ecosystem to optimize costs for both- Associate Consultant / Consultant.MastercardSep 2019 - May 2022 (2 years 9 months)- Implemented MIC Platform (SAAS with payment metrics to create dashboards) for an issuer with +14 countries in LAC. Led the data validation process, dashboards design, and the user trainings both for internal and external teams. - Redesigned the fraud prevention and monitoring strategy for Colombian and Dominican banks, allowing a net fraud reduction of 5% and 6% respectively. - Implemented 4 spend and get campaigns for banks in LATAM leading the segmentation, results measuring using A/B testing, and presentations. Delivered +15 projects across Andean and Caribbean regions focused on financial services, payments, and strategy consulting, leading full workstreams and client relationships. Some relevant projects include: - Designed the acqu
- bE-commerce AnalystbrandliveJun 2018 - Jun 2019 (1 year 1 month)- Elaborated daily, weekly, and monthly reports tracking the main indicators for sales, operations, and customer service. - Designed, implemented, and analyzed commercial strategies to increase sales during first months of operation. - - Created outbound sequences and cold called prospects with a success rate of 55% meetings booked. - Managed ecommerce sites in Infrashop and VTEX with over 600 SKUs. Internship – Ecommerce analyst for high value multinational accounts including Unilever and AB InBev.
- Analista de operacionesVaova travelAug 2017 - May 2018 (10 months)
Education
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- Business AdministrationEuropean UniversityJan 2016 - Dec 2016 (1 year)
- Administración y Dirección de EmpresasCESAJan 2013 - Jan 2019 (6 years 1 month)