Juan Figueroa
Juan Figueroa
About
Detail
Tech support, customer service, digital marketing
Departamento de Guatemala, Guatemala
I am a dedicated professional with a Bachelor's degree in Business Administration from the American School of Management, complemented by extensive experience in technical support and customer service. My background includes over 10 years of experience across various roles where I’ve honed my skills in resolving complex technical issues, providing exceptional customer support, and managing operational processes.
Throughout my career, I've worked with major companies like Xerox, Telus, and Lincare, where I provided functional and technical support, processed payments, and ensured seamless operations through effective troubleshooting and client communication. My role as a Goto Support Technician has further strengthened my ability to deliver efficient solutions and maintain customer satisfaction.
With strong linguistic skills in Spanish (native), English (C1), and Portuguese (B1), I am well-equipped to engage with diverse client bases. My academic background in business administration, combined with hands-on experience in various technical roles, enables me to approach challenges with a unique blend of strategic thinking and practical problem-solving.
I'm passionate about leveraging my skills to drive results and contribute to the success of the teams I work with. If you're looking for a professional with a solid foundation in business administration and a proven track record in technical support, feel free to connect
Throughout my career, I've worked with major companies like Xerox, Telus, and Lincare, where I provided functional and technical support, processed payments, and ensured seamless operations through effective troubleshooting and client communication. My role as a Goto Support Technician has further strengthened my ability to deliver efficient solutions and maintain customer satisfaction.
With strong linguistic skills in Spanish (native), English (C1), and Portuguese (B1), I am well-equipped to engage with diverse client bases. My academic background in business administration, combined with hands-on experience in various technical roles, enables me to approach challenges with a unique blend of strategic thinking and practical problem-solving.
I'm passionate about leveraging my skills to drive results and contribute to the success of the teams I work with. If you're looking for a professional with a solid foundation in business administration and a proven track record in technical support, feel free to connect
