Juan Fernando Viveros
Download
Recommend
Messages
Share
J

Juan Fernando Viveros

About

Detail

Client Success Specialist
Medellín, Antioquia, Colombia
Contact Juan regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Solvo Global
    Client Success Team Leader
    Solvo Global
    Jul 2022 - Nov 2022 (5 months)
    Created and implemented the Client Success Department. Developing and maintaining relationships with the clients. Work closely with the sales team to align on strategies and opportunities for our clients.
  • Solvo Global
    Client Onboarding and implementation Specialist
    Solvo Global
    Mar 2021 - Jun 2022 (1 year 4 months)
    Developing a complete understanding of new accounts needs. Solving customer issues, queries, and requests and helping clients with implementation. Giving clients detailed information about the services of the company. Being a host and an ambassador of the Colombian culture when clients visit our offices.
  • LafargeHolcim ABS
    Project Analyst - Key User
    LafargeHolcim ABS
    Jul 2020 - Dec 2020 (6 months)
    RPA SAP using Visual Basic for Applications Managing and supporting projects in the O2C Department Support different projects as needed
  • LafargeHolcim ABS
    Account Reconciliation Assistant
    LafargeHolcim ABS
    Apr 2019 - Jun 2020 (1 year 3 months)
    Account reconciliation for Holcim US accounts Contacting customers in the USA in order to gather information about the payments Resolving key client issues and complaints.
Education verified_user 0% verified
  • Universidad Pontificia Bolivariana
    Bachelor of Business Administration
    Universidad Pontificia Bolivariana
    Jan 2014 - Apr 2019 (5 years 4 months)