Juan David Valdivieso UX & CX Designer

User experience manager

Yamu Media

Jul 2022 - Current (3 years 10 months)

To impact an ecosystem, it is necessary to empower the actors and facilitate scaling strategies that allow leaders and companies to achieve objectives through tactics focused on product design (Branding, Conversion Rate Optimization, UX/UI Design and Web Development), using Human-Centered Design methodologies That's what we do at Yamu, we design strategies to empower leaders to scale impactful companies

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Senior UX/UI Designer LATAM

Aug 2021 - Current (4 years 9 months)

- Designing new digital products in different markets in Latin America with the primary objective of facilitating and improving employees' quality of life is a mission of great social responsibility - Understanding the devices available, workstations, and the integration with different servers to provide great experiences The technology and the design of digital products must be conceived to generate positive impacts on society and on people with lower incomes and the working class who most often need technology at critical moments in their lives

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UX Specialist for LATAM

Feb 2020 - Aug 2021 (1 year 7 months)

User experience coordinator

Viva Air

Apr 2019 - Feb 2020 (11 months)

"In the era of ever-vibrating smartphones and increasingly demanding apps, there is no better user experience than peace of mind." UX is not only about engagement metrics, it is also about affinity. To have the better e-commerce platform of the industry is necessary not only to have a good conversion rate, bounce rate or loading speed. We need to improve the way we talk and how we are showing our value proposition. "our users and clients are buying our authenticity, our transparency, our openness, our ability to collaborate with our peers, our ability to recover from failures. This transformation in the way companies buy design is making designers realize they are selling a process, not a deliverable".

Asesor ejecutivo COLPAP

Policía Nacional de Colombia

May 2018 - Dec 2018 (8 months)

- Asesoría política en temas de seguridad y convivencia ciudadana entre COLPAP y los distintos órganos del Estado colombiano - Estructuración y planeación de capacitaciones a través de la dirección de seguridad ciudadana y la escuela superior de administración pública

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UX/UI Designer

Geaci: human Centered Design

Jul 2015 - Mar 2019 (3 years 9 months)

- User Experience research, analysis and design for products, services and environments that uses technology as a way to interact with people Using different kind of methodologies (Design Thinking, Lean Startup, UX, Canvas BM) and tools we detect new ways to help people accomplish his activities and satisfy needs in an easy way trough the use of UI and UX. Wireframes and mockups design using Sketch and online platforms (Figma, UXPin) through colaborative design. Functional prototypes that allow user testing (firtsclick, tree test, card sorting, heat maps, etc). We help private and public sector in their daily task to improve products, services and environments that interact with people using the latest tools and techniques (quantitative a

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Innovacion y desarrollo

Legiscomex.com

Jun 2014 - Jul 2015 (1 year 2 months)

- Análisis de tendencias tecnológicas, de contenido, diseño y usabilidad para la creación de productos centrados en el usuario y en las necesidades actuales de los estudiantes y profesionales del país - Planificación de modelos de negocio para productos nuevos a partir de proyecciones financieras Co-creación de prototipos funcionales por medio del uso de plataformas como Axure, para luego ser probados en usuarios potenciales utilizando herramientas como Ethnio y Loop11 Revisión de requerimientos funcionales de productos, para un desarrollo adecuado y coherente con lo propuesto en los prototipos

Coordinador investigacion

Acoext- Veronica Franco

Apr 2012 - Jun 2014 (2 years 3 months)

- ealización de estudios de mercado para el portafolio de productos europeos y norteamericanos, verificando su potencial en el mercado colombiano - Diseño de propuestas de valor para productos y servicios - Aplicación de distintos modelos de negocio para el desarrollo de los productos y servicios de los clientes

Analista comercio exterior

Juan Valdez Café

Jan 2012 - Mar 2012 (3 months)

Coordinador comercial

Cámara de Comercio Colombo Americana AmCham

Sep 2011 - Dec 2011 (4 months)

- Coordinador de la Misión Comercial Agroindustrial Colombo-Americana 2011

Agroindustrial exports

ProColombia

Oct 2010 - Mar 2011 (6 months)

Research assitant

Sciences Po

Jan 2010 - Jun 2010 (6 months)

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Certificat d'Etudes politiques, international affairs

Science Po Toulouse

Jan 2009 - Dec 2010 (2 years)

Juan David Valdivieso

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