I am someone responsible, quite dynamic, with the ability to advise and respond to what I am told, I am kind, courteous, and a good listener. Fast solving any situation or need that is presented to me, with good communication skills, the ability to work as a team and demonstrate emotional stability. I am a person with desire to overcome what I propose myself. My goals are based on the achievement of clear objectives; I learn quickly, and I properly fulfill with punctuality and honesty in the different activities I carry out. I have experience in working for customer service for 3 big companies in the United States in which I have developed many skills by live chat, incoming calls from legal departments and emails. My philosophy to understand the client, apply the triple AAA; Assure, Align and Acknowledge the clients needs and requests.