Data Scientist Specialist
Corredores Davivienda, Davivienda Corredores
Mar 2024 - Jun 2025 (1 year 4 months)
- In collaboration with customer experience and Davivienda Fiduciary, created a model for analyzing conversations between clients and advisors using the Gen AI model "Gemini". This allowed for the early identification of key pain points and complaints from clients, both at the channel and product levels.
- For the international brokerage division, analyzed international clients to understand their profiles, enabling the creation of first predictive models for prospecting and assessing the propensity for international products.
- Through analyzing the types of relationships between clients and understanding family groups, conducted analyses to improve the approach to advisory services between sales teams and clients.
- Supported the creation