Juan Carlos Pineda Quintero

Juan Carlos Pineda Quintero  new_releases

About

Detail

Ingeniero Industrial
Bogotá, Bogota, Colombia

Timeline


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Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Mastercard
    CSG
    Billing systems analyst public Remote experience
    Mastercard, CSG
    Oct 2020 - Current (5 years 6 months)
    - I have improved the daily process we do for Mastercard using automation - This resulted in a 75% reduction in the time needed weekly to fulfill that task, contributing substantially to the department’s annual goals At CSG, I am part of the Billing Operations team from Mastercard, assisting the company’s biggest clients on an international level. I work with large sets of data, analyzing them, and resolving customer issues at the earliest.
  • A
    Analista de sistemas de facturación I
    Oct 2020 - Apr 2022 (1 year 7 months)
  • Amazon.com
    CS Associate
    Amazon.com
    Jun 2020 - Aug 2020 (3 months)
    - Servicio al cliente para Amazon US retail
  • Amerisur Exploración Colombia Ltda.
    Practicante en control interno
    Amerisur Exploración Colombia Ltda.
    Jan 2019 - Jul 2019 (7 months)
    - Intern in the area of Internal Control - Monitoring and improvement of the processes within the company. - Use of MS Excel for the analysis and illustration of data
Education verified_user 0% verified
  • Universidad de los Andes
    Master’s degree in Software Engineering public Remote experience
    Universidad de los Andes
    Jan 2022 - Current (4 years 3 months)
  • Universidad EAN
    Post-graduate degree in Financial Administration
    Universidad EAN
    Jan 2021 - Dec 2021 (1 year)
  • Universidad de los Andes
    Bachelor's degree in Industrial Engineering
    Universidad de los Andes
    Jul 2015 - Dec 2019 (4 years 6 months)