Juan Carlos Garcia Haro Senior Associate - Client Relations at Edge - Lima,

Senior Associate - Client Relations

edge

Oct 2022 - Apr 2024 (1 year 7 months)

Experienced Senior Associate currently working for a Clinic in Fort Worth. Handles patient scheduling, records, billing, and referrals, as well as calling patients to give them their lab results. Supports clinic operations by actively training staff, monitoring workflows, and creating strategic alliances with other clinics and providers. Well-versed in electronic health records and billing software. Core strengths in organization, communication, and multitasking.

Team Leader

Webhelp

Mar 2022 - Jul 2022 (5 months)

Accomplished Team Leader at Frontier Airlines, leading and enhancing call operations. Proficient in managing customer service teams, optimizing call volumes, and implementing effective training initiatives. Known for motivating and mentoring staff to improve efficiency and elevate customer satisfaction. Demonstrated success in maintaining high service standards.

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Medical Interpreter

LLS

Nov 2021 - Oct 2022 (1 year)

Proficient bilingual medical interpreter skilled in facilitating clear communication between healthcare providers and patients. Expert in accurately converting complex medical terminology across languages, with a focus on cultural nuances. Strong background in medical concepts and confidentiality protocols. Ready to utilize exceptional verbal aptitude for effective communication between providers and patients.

Specialist Sourcer

ManPowerGroup Talent Solutions

Jul 2021 - Mar 2022 (9 months)

Recruiter in Partnership with Citibank US. Actively sourcing, interviewing, and hiring top-tier candidates. Successfully collaborated with hiring managers to understand staffing needs and implemented effective recruitment strategies. Demonstrated ability to manage the entire recruitment lifecycle, from posting roles to negotiating offers. Always aiming to secure top talent and contribute to the overall success of the organization.

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Specialist Sourcer

Manpower Talent Solutions

Jul 2021 - Mar 2022 (9 months)

Reclutador para Assurant y Citibank US, activamente entrevistando candidatos. Colaborando con los gerentes de contratación para identificar nuevas necesidades de personal y encargado de implementar estrategias efectivas de reclutamiento. Gestionó el proceso de reclutamiento desde la publicación de ofertas pasando por las entrevistas y validaciones correspondientes, hasta el onboarding. Amplio manejo de ATS tales como Workday, Avature, entre otros.

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Manager de Operaciones

Jetro

Mar 2018 - Apr 2020 (2 years 2 months)

Con un fuerte enfoque en clientes corporativos, así como la iniciación de proyectos. Experto en construir relaciones estratégicas e impulsar la mejora continua de los procesos de gestión. A cargo tanto del área operativa como comercial, supervisando la apertura de nuevas sedes, el entrenamiento del personal de ventas y el cumplimiento de los OKRs planteados. Desde negociación con clientes internacionales hasta ventas on-site.

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Operations Manager

Jetrosoft

Mar 2018 - Apr 2020 (2 years 2 months)

Experienced Operations Manager in Peru's real estate sector, specializing in corporate clients and project inception. Proven in leading end-to-end project development, fostering key relationships, and optimizing operations for corporate success. Skilled in strategic initiatives to enhance processes and contribute to company growth.

Asesor de Negocios

Ghc

Mar 2015 - Feb 2018 (3 years)

Brindó servicios de asesoría empresarial a compañías en Perú, Colombia y Ecuador, ofreciendo soluciones personalizadas para mejorar la operatividad. Gestionó procesos de importación y exportación, desarrolló alianzas estratégicas y supervisó esfuerzos de reclutamiento. Implementó estrategias de marketing con éxito y realizó auditorías integrales para optimizar el rendimiento empresarial.

Juan Carlos Garcia Haro

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