Juan Carlos Fernández Ross

Detail-oriented Fraud Prevention & KYC Specialist with 1.5+ years of experience in crypto and fintech environments. I've built my career resolving high-priority fraud cases in real time, verifying user identities at a global scale, and enforcing AML policies under strict SLAs — consistently hitting top performer benchmarks along the way.
At Uphold, I handled 15+ daily hotline cases (urgent fraud escalations), identifying forged documents, suspicious transaction patterns, and high-risk user profiles that required immediate action. I worked cross-functionally with Compliance, Investigations, and Support teams to close cases faster and improve detection workflows — directly reducing the team's escalation backlog. Consistent performance against quality and volume targets earned me top performer recognition and bonus achievement throughout my tenure.
Prior to that, at FanDuel I monitored and actioned 100+ weekly accounts for identity theft and payment fraud, screening users against sanctions lists and PEP databases to ensure full AML compliance.
I'm proficient in Chainalysis, Jumio, Sumsub, and Salesforce, with working knowledge of FATF Travel Rule and FinCEN guidelines. My background in Behavioral Psychology gives me a practical edge in reading behavioral patterns and making risk decisions that go beyond a checklist.
Now looking for my next challenge as a Risk Analyst — in crypto, fintech, or global payments, where analytical rigor, cross-team collaboration, and real operational impact matter.