Chief Operations Officer
CVCHE
Jan 2023 - Dec 2023 (1 year)
Led the restaurant project from the construction phase to full operation. Oversaw all aspects of pre-opening and launch, including vendor sourcing, menu development, pricing strategy, cost analysis, and operational planning. Managed recruitment, onboarding, and training of 50+ staff across kitchen, service, bar, storage, and entrance teams. Created internal policies, procedures, and administrative systems to ensure long-term operational stability. Negotiated supplier contracts for key categories including meat, produce, glassware, linens, and general inventory. Delivered consistent performance reports directly to stakeholders and ownership group.