Juan Camilo Forero

Deal Deak Analyst 2

Hyland

Jan 2026 - Current (6 months)

Remote • Assist with quote configuration as a specialist in CPQ quoting. • Support the sales team during quote creation and approval processes • Validate product configurations, pricing, and contract terms • Support contract and order processing activities • Monitor pipeline and quote status updates

Sales Operations Analyst – North America

Anthology

Sep 2022 - Jan 2026 (3 years 5 months)

Colombia - Remote • Provide end-to-end assistance to the sales team to ensure the proper configuration of deals on a systematic level (Salesforce). • Assist with quote configuration as a specialist in CPQ quoting. • Manage a geographic territory to execute the sales process. • Develop training content for the sales team regards deal policies, procedures, and guidelines. • Collaborate with Sales to find solutions for complex deals on the operations side of the business. • Guide and assist in all areas of the sales process at Anthology.

After Sales Specialist

Luxottica

Aug 2019 - Aug 2022 (3 years 1 month)

Bogotá, Colombia • Manage warranty requests for quality defects on products or anomalies in customer orders. • Carry out the Billing process (Billing and issuance of credit notes) through SAP. • Carry out GLOW project in Colombia to identify fake product. • Orders tracking, flights status, pre alerts for customers. • Support in the management and monitoring of weekly air imports. • Download shipments information via SAP. • Support in dispatches, movements of marketing material and inventories.

Intern, International Business assistant

Banco de Occidente

Dec 2017 - Jun 2018 (7 months)

Cali, Colombia • Advise clients in topics related to international operations via phone and email; answer questions about foreign exchange, imports, exports, filling out documents • Contacted and notified clients of any inconsistencies in their international operations, to be able to release their transactions • Managed clients data bases • Organized forums about foreign exchange for clients.

Juan Camilo Forero

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