Dedicated IT Support Specialist with 3 years of experience in troubleshooting and managing diverse operating systems including Windows, Linux, and Mac. Proficient in network equipment management such as switches, routers, and servers, I excel in delivering B2B support services and resolving complex issues. My expertise includes API integrations and syslog management, along with hands-on experience with tools like Jira, Monday, and Salesforce.I am proactive and passionate about continuous learning, always eager to take on new challenges. Additionally, I possess a foundational knowledge of SQL Server, enhancing my ability to support and optimize IT environments.
