Juan José Castro Avila
About
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Corporate Offboarding Senior Supervisor
Bogotá, D.C., Colombia
Résumé
Jobs
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Corporate Offboarding Senior Supervisor (Europe, Asia & North America)CitiFeb 2025 - Jun 2025 (5 months)● Lead and oversee the Offboarding and Client Exit team, ensuring compliance with regulatory requirements while delivering a seamless client experience. Supervise client exit strategies, enforce internal controls, and streamline workflows to enhance efficiency and mitigate risk. ● Partner with global teams and key departments including Compliance, Legal, KYC Operations, and Financial Crime Prevention to align offboarding activities with internal policies and regulatory standards. Maintain accurate records, support audits, and uphold governance frameworks. ● Oversee the full offboarding lifecycle, ensuring proper execution of exit protocols, risk assessments, and documentation while monitoring internal systems to prevent unauthorized act- Credit Risk Officer (Colombia, Chile, Peru & Ecuador)CitiMay 2022 - Feb 2025 (2 years 10 months)● Conduct comprehensive credit analysis of financial institutions and large corporate clients to evaluate creditworthiness and financial stability, in compliance with New York regulatory requirements. ● Analyze financial statements, regulatory filings, and economic indicators to identify potential risks and assess their impact on credit profiles, managing risk for both new and existing lending relationships. ● Collaborate with internal teams (Risk Officers, Underwriters, Bankers, and Senior Management) to provide recommendations on credit approvals, risk mitigation strategies, and portfolio management, ensuring alignment with the organization’s risk appetite. ● Prepare detailed presentations and credit review reports for committees, p
- Treasury Operations Analyst – Money Market, FX, Fixed Income (El Salvador, Honduras & Guatemala)CitiMay 2020 - May 2022 (2 years 1 month)● Provided operational support to traders for securities, cash, and derivatives transactions, including trade monitoring/reporting, market matching, and transaction settlement. Liaised with multiple parties (brokers, custodians, accounting teams) via phone and email to investigate inquiries and ensure smooth trade execution. ● Collaborated with internal and external stakeholders such as brokers, custodians, and accounting departments to ensure timely settlements and efficiently resolve any trade discrepancies or operational issues. ● Performed control functions including daily trade reconciliations and failed trade management, issuing reports as required. Ensured processes complied with regulatory standards to minimize processing risk b
- Billing Analyst II (United States)Brink’s IncDec 2018 - May 2020 (1 year 6 months)● Managed a portfolio of over 950 U.S. companies with annual net benefits exceeding $4.5 billion, providing specialized advice on portfolio clean-up and normalization of supplier obligations. ● Analyzed service performance and monthly operational metrics for assigned clients, ensuring proper application of authorized credits and identifying opportunities to improve financial management. ● Monitored outstanding receivables across the client base, pinpointing billing issues to expedite payment recovery and ensure continuity of service. ● Advised clients on optimizing Brinks services to fit their operational and financial needs, reducing costs and maximizing revenue for both the client and the provider. ● Delivered monthly reports to U
Education
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- Master/Specialization in Financial ManagementUniversidad de los AndesJun 2023 - Jun 2025 (2 years 1 month)
- Bachelor’s Degree in Business AdministrationPolitécnico GrancolombianoJan 2016 - Nov 2020 (4 years 11 months)