Juan Rodriguez
About
Detail
Customer Success Representative
Buenos Aires F.D., Argentina
Résumé
Jobs
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Key Account ManagerTicomboAug 2023 - Current (2 years 11 months)-Build and maintain strong relationships with ticket wholesale partners. Negotiate sales terms with clients, including pricing, delivery schedules, and payment conditions. -Handle and resolve key client complaints while ensuring ongoing customer satisfaction through post-sale follow-up. -Research upcoming high-demand events to encourage competitive pricing and secure larger inventory volumes, maximizing sales potential for our sellers.- NSales ExecutiveNassau National CableAug 2022 - Aug 2023 (1 year 1 month)- Responsible for managing the entire sales process at a wire company to ensure the best customer experience. - Proactively identify opportunities for upselling and cross-selling additional wire products to customers to maximize sales revenue. - Act as a point of contact for customer feedback, resolving any issues or complaints promptly and professionally. - Collaborate with internal teams, such as production and logistics, to ensure timely and accurate delivery of products to customers. • Responsible for managing the entire sales process at a wire company to ensure the best customer experience. •Proactively identify opportunities for upselling and cross-selling additional wire products to customers to maximize sales revenue. •Act as a poi
- Inside Sales Representative public Remote experienceAgent LaunchFeb 2022 - Aug 2022 (7 months)- Communicating with customers, making outbound calls to potential customers, and following up on leads. - Creating and maintaining a database of current and potential customers. - Encourage up-sales and cross-sales. - Answering potential customers' questions about properties (Real Estate) and sending additional information about listings by email. • Communicating with customers, making outbound calls to potential customers, and following up on leads. •Creating and maintaining a database of current and potential customers. •Encourage up-sales and cross-sales. •Answering potential customers' questions about properties (Real Estate) and sending additional information of listings by email.
- OCustomer Success Representative public Remote experienceOvercome the Barrier LLCNov 2021 - Feb 2022 (4 months)- Facilitating sales process through demo products - Following up clients, collecting feedback, and then translating the feedback into solutions - Deep knowledge of the company's products to respond to questions and provide information about them. - Communicate different areas of the company and make them work together for the purpose of optimizing sale
- Collections RepresentativeEstudio de Abogados Hariri Fernández AbellaMar 2019 - Jul 2021 (2 years 5 months)- Establish contact with debt owners, listen to the causes for their lack of pay, and advice on how to pay in installments. - Setting dates and amounts for installments. - Keep an updated registry of debtors, and following their cases from the moment they acquire debt, up until they pay it and their free of debt certificate is released. - Trained weekly in negotiation skills.
Education
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- Ingeniería IndustrialUniversidad Argentina de la EmpresaMar 2020 - Current (6 years 4 months)