Juan Rodriguez

Juan Rodriguez  new_releases

About

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Customer Success Representative
Buenos Aires F.D., Argentina

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • Ticombo
    Key Account Manager
    Ticombo
    Aug 2023 - Current (3 years 3 months)
    Managed and nurtured a portfolio of 50+ key B2B wholesale partners across Europe, North America, and the Middle East, serving as the main strategic point of contact.

    Negotiated commercial sales terms, including dynamic pricing strategies, delivery schedules, and payment conditions to maximize gross merchandise value.

    Significantly reduced order cancellation rates and enhanced client retention by establishing structured post-sale follow-up processes and swift dispute resolution mechanisms.

    Researched high-demand global events (sports, concerts, live entertainment) and advised sellers on competitive pricing and inventory strategy, directly optimizing seller revenue and expanding ticket volumes.

    Util
  • N
    Sales Executive
    Nassau National Cable
    Aug 2022 - Aug 2023 (1 year 1 month)
    Drove commercial sales in the U.S. market, serving American homeowners and business clients with tailored electrical and cable solutions.

    Consistently met and exceeded monthly sales targets by executing strategic outreach, cold outreach, and active pipeline management.

    Increased average order value (AOV) and total revenue through targeted upselling and cross-selling of complementary product lines.

    Generated, dispatched, and followed up on custom price quotes, leading client negotiations to successfully close high-volume sales.

    Leveraged Slack for internal communication and follow-up threads to coordinate sales activities.
  • Agent Launch
    Inside Sales Representative public Remote experience
    Agent Launch
    Feb 2022 - Aug 2022 (7 months)
    Executed high-volume outbound prospecting campaigns (averaging 80 calls per day) to identify, qualify, and convert real estate leads in the U.S. market.

    Achieved a consistently high prospect-to-meeting conversion rate by effectively nurturing prospects through targeted email and phone communications.

    Maintained and organized a comprehensive lead database in CRM software, ensuring accurate tracking of interactions and pipeline progress.

    Handled client inquiries regarding real estate listings, delivering detailed property specifications and marketing information to accelerate decision-making.
  • Overcome the Barrier LLC
    Customer Success Representative public Remote experience
    Overcome the Barrier LLC
    Nov 2021 - Feb 2022 (4 months)
    Streamlined the sales process by conducting comprehensive product demonstrations via video conference calls for potential clients.

    Proactively followed up with key accounts, gathering direct customer feedback and translating client insights into actionable product and service improvements.

    Applied deep product knowledge to address complex customer inquiries, driving customer satisfaction and onboarding success.
  • Estudio de Abogados Hariri Fernández Abella
    Collections Representative
    Estudio de Abogados Hariri Fernández Abella
    Mar 2019 - Jul 2021 (2 years 5 months)
    Analyzed complex debt portfolios, segmenting debtors by risk profiles to design and execute tailored negotiation and recovery strategies.

    Updated and maintained debtor profiles using CRM systems to ensure high data integrity and compliant record-keeping.

    Applied advanced negotiation techniques to resolve delinquent accounts and maximize debt recovery rates.
Education verified_user 0% verified
  • Universidad Argentina de la Empresa
    Ingeniería Industrial
    Universidad Argentina de la Empresa
    Mar 2020 - Mar 2023 (3 years 1 month)