Juan Sebastian Medina Castaneda
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Juan Sebastian Medina Castaneda

Juan Sebastian Medina Castaneda

About

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Bachelor of Arts in Language Teaching
Bogotá, Bogota, Colombia

Contact Juan regarding: 

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Full-time jobs

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • O
    Senior Supervisor
    Otd Américas
    Oct 2023 - Current (9 months)
    As a senior supervisor in a sales campaign, I oversee and lead over 15 people. To set and track daily, weekly, and monthly sales objectives, requiring effective andassertive communication to motivate and guide the team. Constantly striving for improvement, to design and implement strategic initiatives to enhance both individual and collective performance
  • T
    Content Moderator
    Teleperformance Colombia S.A.S
    Apr 2023 - Oct 2023 (7 months)
    Responsible for moderating user-generated content on client’s platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set.
  • Sitel Group
    Coach | Team Lead | Supervisor
    Sitel Group
    Aug 2020 - Apr 2023 (2 years 9 months)
    -Keeping people accountable for KPIs -Performing QA audits -People management -Client calibrations - WBR’s -Compliance management.
  • Instacart
    Fedex
    Sitel Group
    Customer Service Representative | Mentor
    Instacart, Fedex, Sitel Group
    Apr 2019 - Aug 2020 (1 year 5 months)
Education verified_user 0% verified
  • Sitel Group
    Six Sigma - White belt public Remote experience
    Sitel Group
    Aug 2022 - Sep 2022 (2 months)
  • U
    Bachelor of Education - BEd
    Universidad de la Salle -
    Feb 2017 - Oct 2023 (6 years 9 months)
  • S
    Bachelor of Technology - BTech
    Servicio nacional SENA
    Feb 2015 - Nov 2016 (1 year 10 months)