• Real-time Spanish–English medical interpretation for patients and healthcare professionals across the U.S.
• Applied clinical, pharmacological, and surgical terminology in high-pressure, time-sensitive sessions.
• Maintained strict accuracy, confidentiality, and neutrality in every interpretation session.
Customer Service Representative
Rhythm Energy
Mar 2024 - Jun 2024(4 months)
• Bilingual (ES/EN) client support for a renewable energy company, handling technical and operational inquiries.
• Ensured efficient operational workflows and delivered a high-quality customer experience.
T
Bilingual Virtual Assistant
Tuesday Capital (Venture Capital, Los Angeles)
Sep 2023 - Dec 2023(4 months)
• Executive calendar management, meeting coordination, and deadline tracking for a VC Partner.
• Reviewed and screened hundreds of English-language resumes to support recruitment processes.
• Compiled and analyzed investment portfolio data, producing executive summaries of portfolio companies.
S
Ecological Team Lead
Savimbo Inc.
Feb 2022 - Sep 2023(1 year 8 months)
• Led the drafting of a Project Design Document (PDD) for carbon credit certification under international standards (Verra / Gold Standard) targeting indigenous Amazonian communities.
• Coordinated with indigenous community leaders, environmental experts, and technical stakeholders to align documentation with sustainability regulations and best practices.
• Managed all team documentation and communication via Google Workspace in a fully remote environment.
D
Shift Manager
Donatis
Jan 2017 - Jan 2020(3 years 1 month)
Team supervision, shift scheduling, and high-volume customer service in a fast-paced English-language environment.