Joy Oguns

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Business Development Manager

BYP Network

Jan 2025 - Current (1 year 6 months)

Spearheaded B2B lead generation through market research, targeted outreach, and CRM optimization, ensuring a consistent pipeline of qualified leads. Developed and executed email outreach campaigns and follow-up sequences, improving response and engagement rates by over 30%. Built and maintained a prospect database using platforms such as LinkedIn Sales Navigator, Apollo, and Zoho CRM to track conversion metrics. Created tailored pitch decks and capability statements that aligned with client goals and communicated BYP's unique value proposition. Partnered with the marketing and partnerships team to align messaging, campaigns, and sales collateral with strategic growth objectives. Monitored industry trends and competitor movements to identify

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Business Development Manager

Wafi.cash

Dec 2023 - Jul 2024 (8 months)

Managed the end-to-end sales pipeline, ensuring a steady flow of qualified leads. Optimized lead generation processes to maximize outreach and conversion rates. Worked closely with Marketing, Product, and Customer Success teams to align GTM strategy. Maintained a proactive approach to market trends and competitor activity. Created sales and marketing initiatives that improved revenue and expanded client base. Nurtured client relationships through effective communication and follow-up. Met and exceeded KPIs related to outreach, conversion, and pipeline growth. Utilized platforms like LinkedIn Sales Navigator, HubSpot, and G Suite to drive efficiency.

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Business Development Manager

Prestige Consulting

Feb 2023 - Jan 2025 (2 years)

Identified and pursued new business opportunities through market research and networking Presented company products and services to potential clients Keep up to date with market trends and industry developments Built and maintained relationships with key stakeholders, including clients, partners, and industry associations Developed and implemented effective sales and marketing strategies to increase revenue and market share Prepared proposals, presentations, and other marketing materials to effectively communicate our value proposition Collaborated with cross-functional teams, including consultants and support staff, to ensure successful delivery of projects Monitored market trends and competitive activity to stay ahead of the curve Achieve

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Account Manager

PayFlexi

Oct 2021 - Dec 2022 (1 year 3 months)

Achieved quarterly revenue goals and exceeded revenue goals by 45% in four months Managed 15+ key accounts, maintaining a client satisfaction score of 98% Managed existing accounts by providing ongoing support and ensuring that customers received optimal service levels Created, prioritized, and managed a pipeline of leads Identified opportunities and actively closed deals with new potential and existing clients Generate leads and perform demos for prospects Escalated and resolved issues and complaints. Sourced good deals through the analysis of consumer trends Used tools such as LinkedIn Sales Navigator, Salesforce, Asana, and G Suite to manage projects with clients and source out leads. Promoted the company's goodwill through an effective

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Business Development Representative

Future Homes

Feb 2020 - Sep 2021 (1 year 8 months)

Developed and executed sales plans for new accounts Identified new opportunities within the existing customer base Cold calling to generate leads. Conducted market research on potential clients to determine the best fit for company services Maintained strong relationships with current customers by providing excellent customer service and follow-up calls Followed up on leads generated from marketing campaigns, resulting in an increase of new business opportunities Achieved personal sales goal every month while exceeding team goals by 15% overall Maintained a high level of customer satisfaction by resolving issues in a timely manner (90% resolution rate) Successfully built and maintained relationships with key accounts

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Customer Service Agent

Naija Autos

Aug 2019 - Jan 2020 (6 months)

Responded to customer inquiries via phone and email, ensuring timely resolution. Maintained high customer satisfaction by handling complaints and escalations professionally. Achieved 95% accuracy on all transactions through careful review and follow-up. Collaborated with cross-functional teams to resolve technical or service issues. Developed product knowledge to better support customer conversations. Delivered a 90%+ issue resolution rate, maintaining service excellence throughout.

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