Joyce Hernández Chiu

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People Operations Manager

Lalamove México

Mar 2023 - Oct 2024 (1 year 8 months)

Oversee day-to-day operations of the business, including payroll, benefits, time off, contracts, and daily company compliance requirements. Key focal point in hiring strategy and recruitment, HR Operations & employment law, HR processes planning and strategy, Compliance, Business Partnering with all other departments on people related matters (performance management, policies, processes). Reports, budget planning, people cost analysis, workforce planning and pay scale. Plan local people strategy and project directives (process optimization, culture and enviroment, training and development). Special projects and office management leadership.

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Human Resources Business Partner (P&O)

Siemens Digital Industry Software

Sep 2021 - Jun 2022 (10 months)

Strategic role in personnel management for Headcount growth of more than 100% in the division in 6 months, improvements in onboarding and payroll processes with stakeholders to reduce time and administrative tasks, coordination of the entire employee life cycle onboarding - offboarding, compensation, benefits, pre-payroll and internal monthly audits, staff training and development, OKR's monitor, culture projects, diversity, inclusion, engagement, back to the office, HSE, kick off FY, workday system control, monthly reporting and data analysis.

Human Resources Regional Coordinator

Bechtel Corporation

Jan 2019 - Sep 2021 (2 years 9 months)

Management of daily HR operations at regional level with national (20%) and expatriate (80%) employees, in conjunction with the HR business units in USA and Chile and in charge of the HR supervisors of the projects in Mexico for optimization and global standardization of processes, procedures and programs of the area, strategic planning of the employee life cycle including performance management, compensation, benefits, labor development, compliance, payroll, legal and finance, legal Representative and Office Supervisor.

Human Resources Specialist - Evaluation Coordination

Keyence Corporation

Feb 2018 - Jan 2019 (1 year)

of performance evaluation program, review of global business practices for efficiency in succession planning, training, staff development, follow-up and control of programs for managers and leaders in internal development, management of Success Factors system and related process information.

HR Business Partner / Training and Education Regional Coordinator

ROSEN Group

Feb 2013 - Sep 2017 (4 years 8 months)

Strategic partner in the management of all Human Resources functions in Mexico, introduction of HR best practices for personnel development achieving the objectives of the region, increase in KPIs of training and development hours by 15% annually, implementation of training programs for key business areas, development and technical certification of personnel for global service, implementation of cultural programs and events for internal communication and engagement, back up as Training and Education Coordinator for USA.

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HR Generalist

Cameron (A Schlumberger Company)

Jan 2010 - Dec 2012 (3 years)

Personnel management of the employee life cycle onboarding and offboarding, recruitment and management of unionized, operational, administrative and outsourcing personnel, HR reporting and data analysis, compensation and benefits administration, retention management projects, work environment, succession planning, HSE.

Joyce Hernández Chiu

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