Joybie Anne Alejandro Executive Recruiter | Leader

Team Lead

HIKINEX

Apr 2023 - Current (3 years 3 months)

Team Management: Leading and guiding the Talent Acquisition team, providing support and fostering a collaborative work environment. Final Interviews: Conducting final interviews to assess candidate fit with our organization and make informed hiring decisions. Data Reporting and Tracking: Creating daily reports and trackers to monitor and improve our recruitment processes. Quality Checking: Implementing quality standards for candidates entering our pipeline, ensuring only the most qualified progress. Operational Oversight: Managing daily talent acquisition operations, setting and executing strategic goals.

Executive Recruiter

HIKINEX

Mar 2022 - Oct 2023 (1 year 8 months)

Talent Sourcing Specialist | LinkedIn Expert Proficient in LinkedIn sourcing using Boolean search methods for Legal, Healthcare, and Hospitality industries. Candidate Screening & Evaluation Conducted comprehensive Zoom and phone interviews to assess qualifications and cultural fit. Client Relationship Management Maintained strong client relations, delivering tailored recruitment services. Full Life Cycle Recruiter Managed end-to-end recruitment across diverse industries, ensuring top-tier talent acquisition.

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Global Recruiter

247 Intouch

Apr 2021 - Mar 2022 (1 year)

24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. The 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.

Credit and Collections Specialist

Citi

Aug 2020 - Mar 2021 (8 months)

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications

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Account Executive

Custech Contact Center Philippines

Aug 2019 - Aug 2020 (1 year 1 month)

We are Business Process Outsourcing Company for local and international market. Our mission is to continually develop quality assistance and support for our clients with both our expertise and knowledge and developing our staff to ensure we deliver an excellent service.

Joybie Anne Alejandro

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