Juan Fernando Gómez Alvarez
Juan Fernando Gómez Alvarez new_releases
About
Detail
🚀 Project Manager | 🤝 Customer Success Manager | 💻 Executive & Virtual Assistant
Colombia
👋 Hi! I’m Juan Gomez. I help business owners and teams stay organized and scale efficiently. With a background in International Business and IT, I handle the operational heavy lifting so you can focus on the big picture. I’m the partner you need to manage complex projects and ensure your customers stay happy and loyal.
🌍 Global Experience: I have spent years collaborating with teams and clients across the USA, Australia, Canada, and the UK. I understand the rhythm of international business and the importance of proactive, clear communication.
💡 How I can support your business:
Project Management & Operations 🏗️
I build systems that actually work for your team.
✔ Workfront Architect: Designing scalable workflows aligned with your business goals.
✔ Agile Leadership: Managing teams of 20+ professionals to consistently meet deadlines.
✔ Process Optimization: Turning complex needs into clear, actionable plans.
Customer Success & Relationships 🤝
I believe a happy customer is your best growth strategy.
✔ CRM Mastery: Using Salesforce and HubSpot to maintain clean and reliable data.
✔ Client Retention: Guiding users post-implementation to ensure long-term success.
✔ Bilingual Support: Professional communication for global brands such as Amazon and eBay.
Executive & Virtual Support 🖥️
Think of me as your operational right hand, helping you free up time.
✔ Strategic Reporting: Building Power BI and Excel dashboards for better decision-making.
✔ Automation: Eliminating repetitive tasks to streamline daily operations.
✔ E-commerce Specialist: Managing logistics and support for Shopify and Amazon.
📈 What it’s like to work with me:
✔ Reliability: I take ownership of results as if the business were my own.
✔ Versatility: Comfortable moving from a Jira board to an executive meeting.
✔ Clear Communication: Fully bilingual (English C1 / Native Spanish), ready for global environments.
Contact Juan regarding:
groups
Networking