Josue Vilmenay

Josue Vilmenay

About

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Student at Wentworth Institute of Technology
Massachusetts, United States

Timeline

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Résumé

Jobs verified_user 0% verified
  • C
    Information Technology Intern
    CBT Architects
    Sep 2024 - Dec 2024 (4 months)
    - Installed, configured, and maintained workstations, peripherals, and software to streamline employee onboarding and daily operations - Diagnosed and resolved technical issues and user requests for Dell hardware and Windows-based systems
  • Harvard Law School
    Customer Service Specialist
    Harvard Law School
    Jan 2024 - Apr 2024 (4 months)
    - Provided prompt and effective technical support at the Harvard Law service desk, resolving a range of hardware and software issues for students and staff. - Collaborated with faculty and event organizers to customize setups according to specific requirements - Implemented an organized approach to the inventory management of valuable equipment, including audiovisual and computing devices - Conducted regular audits of equipment inventory to ensure accuracy and security, and facilitated the timely repair or replacement of items as needed.
  • Harvard University
    Technical Support Specialist
    Harvard University
    Apr 2023 - Aug 2023 (5 months)
    - Daily management and upkeep of designated help desk tickets. - Execution of tasks assigned by immediate supervisors and various field support managers. - Participation in the deployment of Windows and Apple devices, printers, scanners, mobile devices, and other peripheral equipment. - Maintenance of asset tracking and management. - Provision of technical support for student housing, computer labs, and Harvard departments with customer-facing functions. - Support provided to field support managers in staff and departmental equipment relocation. - Collaboration with the admin refresh team in the imaging of computers using SCCM and JAMF deployment tools. - Performance of technical maintenance duties, including software installations, system
  • Wentworth Institute of Technology
    Orientation Leader
    Wentworth Institute of Technology
    Jun 2022 - Sep 2023 (1 year 4 months)
    - Served as a role model and mentor to new students during Wentworth Opening Week - Facilitated groups of 20-25 incoming students & aided in the design and coordination of WOW programs - Designed and implemented engaging and informative orientation sessions for new students to ease their transition to university life. - Collaborated with a team of orientation leaders to plan and execute a diverse range of activities and events - Assisted in managing logistics, including scheduling, event setup, and coordination of volunteers, to ensure the smooth operation of WOW programs.
  • R
    Summer Intern
    Ragon Institute of Mass General MIT and Harvard
    Jul 2021 - Sep 2021 (3 months)
    - Analyzed single-cell Tumor Biopsy data using Seurat in R-Studio - Acquired skills in R-Studio and the R programming language - Learned and explored topics such as sequencing and single-cell RNA sequencing using R - Participated in cutting-edge research projects related to immunology, gaining exposure to the latest developments in the field - Collaborated with a diverse team of researchers and scientists on interdisciplinary projects to address complex questions in immunology and medical research - Participated in scientific presentations and discussions, presenting findings and engaging in critical conversations about research methodologies and results.
Education verified_user 0% verified