J
Josue Gustavo Vargas
About
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San Salvador, San Salvador Department, El Salvador
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Full-time jobs
Résumé
Jobs
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Sales ManagerConfidential companySep 2022 - Current (4 years 2 months)• Account1 : Supervise 10 SDRs focusing on financial services. • Account2: Oversee 7 sales agents in the legal tech sector. • Account3: Manage 5 B2B SDRs in the restaurant tech industry. • Account4: Direct 5 B2B SDRs specializing in manufacturing packaging solutions for medium and large companies. -Developed strategic sales plans, increasing account revenue. • Utilized CRM tools for tracking, performance analysis, and forecasting. • Conducted training for SDRs in cold-calling, client engagement, and closing.- ISales SupervisorInnova CenterJan 2020 - Jan 2022 (2 years 1 month)• Designed quality assurance processes and improved team efficiency. • Created action plans based on sales analysis and supported agents in goal achievement.
- Sales SupervisorAtentoJan 2019 - Jan 2020 (1 year 1 month)• Developed motivational programs and supported agents to meet quality and sales targets.
- EEnglish CoachEnglish for Call CentersJan 2018 - Jan 2020 (2 years 1 month)• Trained and motivated candidates for successful placement in call centers.
- Technical Support Rep / Sales SupervisorTeleperformanceJan 2016 - Jan 2018 (2 years 1 month)• Provided tech support and was promoted to supervisor for exceeding sales targets.
- Italian and English TeacherAcademia EuropeaJan 2013 - Jan 2018 (5 years 1 month)• Conducted part-time instruction and inspired language learning.
- Customer Service RepTransactelJan 2012 - Jan 2013 (1 year 1 month)• Provided tech support for Zynga clients in Italy; promoted to premium support.
Education
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- UBachelor´s degreeUniversità "La Sapienza"Jan 2012 - Nov 2014 (2 years 11 months)
- UTechnical Degree in Public AccountingUniversity Tecnológica de El SalvadorJan 2008 - Nov 2009 (1 year 11 months)